Frequently Asked Questions


I'm a subscriber. How do I log in?

Log into your account using your current email address and password. Or log in using the mailing label ID and zip code that appear on the front of an issue mailed to you.


How do I request a subscription to the magazine?

First, create your account here, then complete the subscription request form on the following page.

A complimentary one-year subscription to Website Magazine will be sent to applicants who qualify. Please answer all questions completely. The publisher reserves the right to limit the number of free subscriptions.


How do I change my email address?

Ensure you are logged in. On the Account Summary page, click on [change] next to your email address.

Or visit the change email address page directly here.


How do I change my mailing address?

Ensure you are logged in. On the Account Summary page, click on [change] below your mailing address.

Or visit the change mailing address page directly here.


How do I change my password?

Ensure you are logged in. On the Account Summary page, click on [change] next to your Account Password.

Or visit the change password page directly here.


I forgot my password. What do I do?

Visit the Password Reminder page and enter the email address you used to subscribe.


How do I change my issue to print or to digital?

Ensure you are logged in. On the Account Summary page, click on [change] next to Subscription Type.

Or visit the change preferences page directly here.


My subscription is expiring. How do I renew?

Ensure you are logged in. On the Account Summary page, click on [change] next to Subscription Type.

Or visit the change preferences page directly here.


My subscription expired. How do I renew?

Ensure you are logged in. On the Account Summary page, click on [change] next to Subscription Type.

Or visit the change preferences page directly here.


Yes, a complimentary one-year subscription to Website Magazine will be sent to applicants in the U.S. who qualify and who select print as their Subscription Type. The publisher reserves the right to limit the number of free subscriptions.


How can I tell the status of my subscription request?

To confirm whether your subscription request has been received and approved, log into your account using the email address you used, and the password you received by email confirming your subscription.

If your Account Summary shows your subscription is current, it will also indicate the number of issues remaining.


The postal service has not delivered my issues. What’s the problem?

Ensure you are logged in. On the Account Summary page, under Your Subscription, see the number Issues Remaining. If your subscription has expired, follow the steps to renew your subscription.

If your subscription has not expired, update the mailing address, including complete address and postal code. Back issues may be accessed from Account Summary page, using the digital formats.


I subscribed some time ago and have not received the first issue. How long does it take?

Depending on how and when you requested a subscription, whether if you qualify for a free subscription, and the delivery by the postal service in your country, allow 6 to 12 weeks for the first issue to arrive. A complimentary one-year subscription to Website Magazine will be sent to applicants in the U.S. who qualify and who select print as their Subscription Type. The publisher reserves the right to limit the number of free subscriptions.


What’s the rate for a subscription?

A complimentary one-year subscription to Website Magazine will be sent to applicants in the U.S. who qualify and who select print as their Subscription Type. The publisher reserves the right to limit the number of free subscriptions.

For subscriptions outside the U.S. and for subscription requests that do not qualify, click here for subscription rates.


How can I get my subscription without using the online subscription system?

First, create your account, then print out the subscription request form here and mail to Website Magazine, 999 E. Touhy Ave., Des Plaines, IL 60018.


How can I get information on advertising with Website Magazine and/or WebsiteMagazine.com?

Request a Media Kit, which will be sent to you via email.


How do I subscribe to Website Magazine’s email newsletter, “Web Success Update”?

Request Web Success Update or change your preferences online at www.WebsiteMagazine.com/email.


How do I contact the editorial department?

Send an email to editors@websitemagazine.com


How can I submit a press release?

Send an email to editors@websitemagazine.com


I saw Website Magazine’s Top 50 list. What is the basis of the ranking?

Website Magazine’s Top 50 rankings are a measure of a website popularity. Ranks are calculated using a proprietary method that focuses on average daily unique visitors and page views of a period of time, as reported by multiple data sources. The website with the highest combination of factors in ranked in the first position. Conducting research, making formal comparisons and talking to existing clients and users before making any purchase decisions are always recommended.


How can I get some advice on my website?

When you’re ready to step your website up to the next level, you’re ready for Web 360: Fundamentals of Web Success. This companion to the magazine can lead you in each step, including Internet terms and definitions, plus free and paid resources to investigate for your website. Order Web 360


How do I share Website Magazine content?

On the page you wish to share find the social media button of your choice at the bottom of the article and it will be shared on your network or find the 'share this' button at the top of the article and share via email.


Can I order a subscription for a friend?

Complimentary subscriptions to Website Magazine must be requested by the subscriber. For a gift subscription, click here for subscription rates.


How can I get back issues?

Back issues may be accessed from your Account Summary page, using the digital formats. To purchase back issues in print, send a request specifying the issues you wish to purchase to support@websitemagazine.com.


How can I access Website Magazine on my tablet?

To download Website Magazine Digital to view on an Android tablet, please click here.

Website Magazine Digital to view on an iPad, please click here.


How can I access Website Magazine on my smartphone?

To download Website Magazine Digital to view on an Android smartphone, please click here.

Website Magazine Digital to view on an iPad, please click here.


How can I access Website Magazine on my desktop or laptop?

Log into your account using your email address and password. Or log in using the mailing label ID and zip code that appear on the front of an issue mailed to you. On the Account Summary page under View Newest Digital issues, click on one or all of the Digital Issues.


How do I apply to become a Website Magazine affiliate or partner?

Visit Website Magazine’s Affiliate Program here

999 E Touhy Ave
Des Plaines, IL 60018

Toll Free: 1.800.817.1518
International: 1.773.628.2779
Fax: 1.773.272.0920
Email: info@websitemagazine.com

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