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Amazon Wins Customer Satisfaction Wars

When it comes to customer satisfaction, Amazon is king. ForeSee’s first Experience Index study is shedding light on customer experiences with the top 100 brands across seven industries. The data reveals that Amazon leads the...

Amazon Also the King of Mobile Commerce

Amazon is not only the king of traditional e-commerce, but mobile e-commerce as well. At the end of December, ForeSee’s eighth annual Holiday E-Retail Satisfaction Index unsurprisingly revealed that Amazon remained the top online...

Amazon Remains King of E-Commerce

Consumers once again crowned Amazon the king of e-commerce, according to a recent holiday survey from analytics firm ForeSee. In fact, ForeSee ’s eighth annual Holiday E-Retail Satisfaction Index, which is based on more than...

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