Posts tagged live chat RSS

Retail Chatter: 5 ‘Net Tactics to Master Live Chat

Businesses use a variety of methods to provide support to customers, from social media and email to forums and any number of custom software solutions. Despite years of being seen as a second-tier support tactic however, there is one...

Minimize Consumer Risk, Maximize Profits

Online shopping is meant to be simple and suitable. Consumers unfamiliar with your brand are essentially taking a gamble on purchasing your products. They need an extra sense of comfort to convert and more from you to be a brand advocate...

Increase Holiday Sales with Live-chat Software

Real-time chat, voice and content solutions provider LivePerson is gearing up for Cyber Monday – the biggest online shopping day of the year in the U.S. LivePerson’s LP Chat Software is designed to allow retailers to have...

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