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5 Tips for Online Holiday Retail Success

By Adam Forrest, Demandware The five-day holiday shopping bonanza is nearly upon us. It is the “official” start to holiday shopping that sets the tone for retail success for the rest of the season. The entire business is...

E-Commerce Conversion for Amazon Webstore

Amazon Webstores doesn't get the love that a solution like Magento does, but thanks to its Solution Provider program, several interesting (and powerful) technologies are in the control of online merchants using the system. The...

Friendly Fraud and U.S. Cities with High Chargebacks

Fraud continues to plague the e-commerce industry. Chargeback911 released a new study that reveals which U.S. cities had the highest rates of chargebacks for credit card disputes (see below). Researchers analyzed records of 500,000...

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5 E-Commerce Tips for Ensuring a Happy Holiday for your Online Customers

:: By Doug Heise, CoreMedia :: Each year, consumers express surprise at how early the holiday shopping season begins. Halloween has barely passed before we are being asked to hit the stores with our shopping lists in hand. But from...

Apple Pay: Advancement Or Copycat?

By Kristen Gramigna, BluePay Speculation, kudos and critiques of Apple Pay have dominated consumer, financial and tech headlines since the company announced the pending release of the product on Sept. 9, but similar mobile payment...

Trick or Treat: Tips for Retailers to Improve the Online Shopping Experience

By Rory Dennis, Amplience With Halloween just days away, haunted houses and trick-or-treating are top of mind for many. While these activities may be fun, there’s a time and a place for both, and the last place we want to encounter...

Live Video Assistance – The Key to Successful Online Customer Service

By James Keller, CEO, Vee24 As I described in my previous article , consumers are demonstrating preference for an online shopping experience that is similar to what they experience in the brick and mortar world. Meeting (if not exceeding...

The Psychology of Mobile Commerce App Downloads

:: By Jason Jaynes, Apptive :: Mobile commerce. If you haven’t been inundated with the term from all fronts yet, you will be soon. It is the fastest growing trend in e-commerce, and it will simply continue to gain in importance...

3 Alternative Payment Options Worth a Gamble

Every detail of the checkout page has an impact on consumers’ purchasing decisions. As such, merchants must always stay up-to-date on the latest technology and trends that affect conversions, including alternative payment solutions...

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Getting Back to Work with Product Feeds

To make an affiliate marketing initiative profitable, advertisers need to step outside traditional formats and channels and put product feeds to work. Feeds are simply data files (typically in an XML format and developed by an advertiser...

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Lesser-Known Retailers Offering Great Online Experiences for Shoppers

:: By Michael Georgiou, Imaginovation :: It’s common to talk about the top players in any field, while lesser-known players are usually ignored. The truth is there are many things one can learn from the not-so-popular names in...

How to Use the 4 Buyer Modalities to Improve Landing Page Targeting

:: By Elena Terenteva, SEMrush :: Have you ever wondered why companies create those super long landing pages even though you never even read half of it? Or why they included elements on them that only make you raise your eyebrows?...

7 Inexpensive Tools to Manage Your E-Commerce Business Better

:: By Pratik Dholakiya, E2M :: Once upon a time, there wasn’t much going on for the small businesses of the world. Today, it’s the age of the small business owner. Everything worthy of being made today – in terms...

3 Questions for Every E-Commerce Retailer

:: By Harry O’Halloran, AIM Consulting :: The shopping experience is changing fast. Not long ago, making a purchase required either a visit to a brick-and-mortar store or placing a toll-free phone call during regular business...

Improving the 3 "E"s of Customer Experience

:: By Brian Mell, BannerView.com :: How do you shop? Admittedly, it’s an innocent question, yet it will garner a multitude of answers. The general public has options; most notably, shopping in an actual store, and shopping online...

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