E-Commerce Express

Stay up to date on the important trends in Internet retail. Discover recent digital developments and practical expert guidance in the Website Magazine E-Commerce Express weblog.

Brand Loyalty Not Dead Yet

Mobile advertising and measurement firm UberMedia recently conducted a cross shopping affinity analysis and found that retail brand loyalty is apparently alive and well in the hearts of U.S. consumers this holiday season. UberMedia's...

Last Minute Customer Referral Marketing Tactics for Internet Retail Websites

Right about now, the savviest retailers have their performance advertising campaigns running at full tilt. They have long invested the effort and resources required to optimize their product landing pages for organic/natural search...

Pros & Cons of Providing Support via Live Chat

:: By Gemma Baker, Click4Assistance :: An average customer has come to expect instant support. It is vital that organizations can perform, especially when running an international or 24-hour business, as restricting the times their...

Extended Deal Offerings Change Holiday Sales Patterns

Web professionals know that a reliable, fast-loading website and the quick fulfillment of shipments are two areas key to the success of Thanksgiving week's shopping frenzy. For these reasons, many retailers extended their Black...

New Zen Cart Vulnerability; Thousands of Online Retail Sites in Jeopardy

Security firm High-Tech Bridge issued a warning to retailers and shoppers about a critical vulnerability in the Zen Cart Shopping management system. The security flaw could allow remote attackers to infiltrate web servers and gain...

Q3 Stats for Retail Marketers

The importance of cross-channel consistency is at an all-time high. According to Monetate’s latest global E-Commerce Quarterly report (EQ3 2015), it plays an instrumental role in helping retailers drive online sales. In fact...

The Edge: Offline Retailers Win with BOPIS

Retailers in the brick-and-mortar space have a real and significant advantage over their pure-play online counterparts - consumers can buy online and pick up in store (let's call it BOPIS). Footwear retailer DSW, for example, indicated...

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Analyze Complex Data for Better Omnichannel Performance

RichRelevance has teamed up with search-driven analytics provider ThoughtSpot to help retailers analyze complex data and derive new value from omnichannel personalization. Through the partnership, ThoughtSpot integrates its technology...

Tips for Selling Internationally in the New Year

:: By Richard Stevenson, ePages Inc. :: Thinking about strategy for 2016, it will be the ambition of many American SMBs to begin selling cross-border, to locations such as Canada, South America and Europe. Consumers often go to international...

A Very Merry Bitcoin Christmas

Bitcoin wallet Coinbase recently announced a new Bitcoin debit card that will allow U.S. users to pay with Bitcoin anywhere Visa is accepted. The new Bitcoin card is the result of a partnership with Shift Payments, a Y Combinator-backed...

Experts Speak: How to Show Customers You’re Thankful

The Black Friday marketing madness leaves many overlooking Thanksgiving, especially when it comes to what the holiday celebration is really about – being thankful. In fact, all year long it can be easy to get caught up in day...

Get Responsive Now to Boost Mobile Sales

:: By Zeke Hamdani, Celerant Technology :: It’s happened to all of us. You decide to shop for something and grab your phone to look it up. And then it all goes downhill. Text is running off the screen, you have to pinch-zoom...

Black Friday Overrated?

With Black Friday just one week away, Trustev completed a survey that examines what consumers really think about Black Friday. While consumers have grown tired of the hype (61 percent of respondents said they were sick of the media...

Newsflash: Millennials are Demanding

The word “demanding” has been added to the long list of adjectives used to describe the reputation of millennials thanks to a recent study from Dynatrace, which sheds light on this group's online shopping habits. The...

Reduce Customer Stress, Improve Conversions?

With an unimaginable number of products and sites to choose from, holiday shoppers are overwhelmed. In fact, customer advocacy platform Needle , released results today from a national consumer survey finding that gift-giving causes...

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