E-Commerce Express

Stay up to date on the important trends in Internet retail. Discover recent digital developments and practical expert guidance in the Website Magazine E-Commerce Express weblog.

ShipHawk Unveils New Suite of Shipping Solutions

Shipping intelligence provider ShipHawk is helping online retailers stay competitive by launching a new suite of shipping solutions, including a free parcel-only product as well as solutions that support parcel, freight and home delivery...

Cross-Border Commerce in Focus

Cross-border sales are expected to account for approximately 15 percent of total global e-commerce sales by 2018 according to the latest data from the PMNTS.com X-Border Index powered by Digital River. The Index analyzes 192 merchants...

Get Boxed: 4 Subscription Services to Emulate

:: By Li Huan, Fueled :: Good things tend to come in small packages - one of the many reasons that subscription boxes are so appealing. Consumers simply pick their target category and get shipments (often monthly) that either enhance...

ShopSocially Helps Magento Merchants Boost Loyalty

The newest version of ShopSocially’s Referral and Loyalty extension for Magento is now live. The Referral and Loyalty Magento extension version 2.0 focuses on engagement, not only providing access to referral and loyalty programs...

A Window Into Desktop's Role in Fashion Transactions

Typically in fashion one day you are in and the next day you are out, but it's been a more gradual decline for desktop's place in the industry. Affiliate Window recently released findings about the growth of fashion retailers...

5 Popular #LeapDay Promotions

Every four years the world gets an extra day in February, and it goes by the name of Leap Day. In the retail world, Leap Day means an extra 24 hours for merchants to maximize their sales. To take advantage of this opportunity, most...

Brands Fall Short on Consumer Expectations for Mobile Experiences

Thirty-three percent of consumers never purchase from a brand again after an unsatisfactory experience on mobile, according to a new consumer study from experience management software solution Sitecore . When mobile expectations are...

67 New Themes to Help Bigcommerce Merchants Drive Sales

Bigcommerce has unveiled 67 new responsive themes for its platform. The themes are designed to help merchants grow their businesses, enabling merchants to select designs optimized for a variety of catalog sizes, merchandise categories...

Personalization Goes Offline for Retailers

Omnichannel personalization powerhouse RichRelevance and Starmount, which provides retail point of sale (POS) and in-store customer engagement solutions, have partnered to bring personalization into the brick-and-mortar realm. SUBSCRIBE...

Customer Service Via SMS

Customer service is evolving before our digital eyes. Not only are messaging apps emerging as a preferred communications method, but some customers are also looking to receive service via SMS. For the latter, companies can leverage...

Needle Unveils Advocate Marketing Cloud

Customer advocate solutions provider Needle has unveiled the Advocate Marketing Cloud, which is a new suite of products designed to help marketers and e-commerce retailers generate higher quality traffic, deliver better online shopping...

Avoid These 7 #OnlineShoppingProblems

The most successful online retailers are continuously optimizing their Web-based businesses to not only improve their bottom line, but also provide better experiences to their customers. Optimization can include anything from website...

The Impact of 5 Seconds in Retail

Some pretty old statistics are frequently quoted about how long a website visitor is willing to wait for a Web page to load and what percentage of users a site will lose for each second they wait. For example, Akamai reported 10 years...

Which Modals Really Work for Retailers?

It's more difficult to find an e-commerce site not using modals than it is to find one that is, but what do the top-perfoming modals have in common? Listrak wanted to find out. After exploring the global performance averages of...

Customer Service Via Messaging Apps On The Rise

New research from call center software provider Aspect suggests that messaging apps may be the future of customer service. The Aspect Consumer Experience Index shows that 38 percent of consumers would rather use messaging apps like...

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