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Every consumer at one time or another has had a poor customer support or service experience. While many business owners might just chalk up customer complaints to their personnel having a bad day, there are some rather significant...
Aeropostale customers are tech savvy and want to engage with their favorite brands on their smartphones, or in-store with tablet kiosks. Understanding what its fashion-forward teen audience wants, Aeropostale released a new mobile...
There are some big changes brewing over at Shopatron, because the e-commerce service provider has launched its Allied Commerce initiative on the heels of a $4 million venture debt financing it completed in December 2012. The initiative...
In 1818, Brooks Brothers became the first ready-to-wear fashion emporium in America with the opening of its initial store. Nearly 200 years later, the iconic retailer continues to transform its business to meet the changing needs of...
E-commerce software provider X-Cart has launched its newest service in the cloud. The company’s first cloud-hosted platform, which has been dubbed as NEXT , brings X-Cart’s functionality to a software-as-a-service (SaaS...
There are a few reasons why consumers prefer shopping online rather than in-stores: 1) there are no lines or crowds when shopping online 2) it is cheaper and easier to comparison shop online 3) there is no sales tax when shopping online...
SMB e-commerce platform Bigcommerce is set to announce the launch of a new global partner program aimed at helping Web professionals, designers, affiliate marketers and resellers get the most out of their Bigcommerce experience. Currently...
Social commerce has been dragging its virtual feet. Sure, American Express and Twitter certainly have super high aspirations in this regard, but all those F-commerce solutions so highly touted a few years ago just aren't capturing...
In the world of e-commerce, shipping is one of those essential elements to Web success. The more seamless you make order management and delivery for online shoppers, as well as for you as an Internet retailer, the better off everyone...
By Scott Matthews, CEO of Webcollage Online retailers have a lot of visitors, but more than 97 percent leave without buying anything. Part of the formula to drive more conversions is to assure that what you answer most if not all of...
Retail companies looking for a flexible and powerful platform to build their e-commerce websites on may now have another option to check out: Yola . Recently, Yola announced integration with the hosting shopping cart software provider...
Product pages are like treasure chests for serious online shoppers. These data-rich Web pages contain valuable information consumers need to make purchasing decisions, such as images, pricing, descriptions and reviews. Even so, not...
The momentum of mobile has made showrooming a growing threat to brick-and-mortar retailers. A new study, however, reveals that some retailers are at higher risk than others. The Aisle to Amazon study from location analytics company...
Sell on Sears, Fulfilled on Sears and Local Marketplace are three recently launched Sears e-commerce services aimed to help businesses of all sizes grow their business. This new suite of solutions serves as the B2B arm for Sears and...
Answered: 5 E-Commerce Sales Tax Questions
7 Hot Summer Marketing Strategies for Merchants
Checkout vs. Cart Abandonment
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