E-Commerce Express

Stay up to date on the important trends in Internet retail. Read and review e-commerce articles to accelerate your Web success!

Customer Experience Across Age Groups

Who treats consumers best – the online world or the offline one? A new survey by Sitecore , conducted in conjunction with King Brown Parters , found that the answer is highly dependent on who you ask – more specifically...

Introducing Communities for Care, Content and Conversions

There are some purchases – appliances, jewelry and technology to name to just a few – that require a community to complete. Shoppers typically do their due diligence looking for testimonies from their peers to feel confident...

Contextual Commerce for the B2B World

:: By Chris Dalton, CloudCraze :: Everything we do in the commerce world is executed with the goal of simplifying the purchase process. In other words, the faster a retailer (or B2B seller) can get a customer to convert, the more revenue...

Where is Fraud the Worst?

You might want to keep a close eye on orders you receive from Alaska and Delaware this holiday season. Machine-learning fraud detection provider Sift Science released a new report, titled "The United States of Fraud," which...

Sellbrite Integrates with WooCommerce

Multichannel e-commerce solution provider Sellbrite has unveiled a new integration with WooCommerce, which is a popular e-commerce plugin for Wordpress . The integration enables merchants to import their WooCommerce products and list...

Art of the Upsell, Science of the Cross-Sell 

There are many similarities between selling online and offline, and the e-commerce experience that shoppers have grown accustom to in the "real" world can actually translate quite nicely to the digital realm. More often than...

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Fake Reviews Targeted by Amazon

Amazon is getting serious (again) about the presence of bogus reviews on its platform, but is not looking at companies engaged in the practice exclusively any more. The Internet retailer has reportedly sued 1,144 people who used gig...

5 Winning Strategies to Boost Online Sales Now

:: By Doug Cohen, SiteSpect :: There is no sure thing when it comes to achieving online sales success. Retailers invest a great deal of time and money into creating highly strategic campaigns, offers and sales to outpace and outsell...

Initial Order Volume Reveals Future Behavior of Shoppers

Recent research from Optimove reveals that 62 percent of customers will never place a second order from an Internet retailer, and only 16 percent will make more than three orders. Repeat customers are obviously important to the success...

Consumers Want Personalization This Holiday

As the world will see over the next few months, e-commerce is thriving, but what will consumers expect this holiday from their digital experience? Marketlive released the results from its 7th Annual Holiday research Study and it reveals...

Closing the Gap Between Social Promotion and Online Sales

Social selling has, for some time, been touted as a hot new trend in e-commerce but to date has simply been unable to help merchants close the gap between social promotions and sales, but that may change (and soon). E-commerce marketing...

PayPal Expands Return Shipping Program

PayPal is expanding its Return Shipping On Us offering, a program that refunds return shipping costs to consumers on eligible purchases. The program will help alleviate a major pain point for online shoppers, and should help eliminate...

Bigcommerce Eases Shipping Management and Fraud Detection

Bigcommerce is helping to improve operational efficiencies and lower costs for its Enterprise users before the 2015 holiday season kicks off. To do so, the company has unveiled new integrations with shipping rate management tool ShipperHQ...

The Majority of Product Searches Start on Amazon

A whopping 44 percent of U.S. consumers go straight to Amazon when beginning to search for products online, bypassing search engines like Google, Bing and Yahoo. This data, which comes from a recent Survata study commissioned by BloomReach...

Do Shipping Options Rule Conversions? [Infographic]

Anyone who has ever shopped online knows that high shipping costs and few shipping and return options can be a deal-breaker. While the 2015 Holiday Shopping Survey from Pitney Bowes shows that 94 percent of Americans plan to shop both...

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