http://www.websitemagazine.com/content/blogs/ecommerce/archive/tags/Bryan+Young/default.aspxTags: Bryan YoungenCommunityServer 2008 SP2 (Build: 31104.93)http://www.websitemagazine.com/content/blogs/ecommerce/archive/2012/09/24/managing-the-new-word-of-mouth.aspxMon, 24 Sep 2012 18:15:00 GMT1e469e21-c924-44fa-a132-47b5d0a8ad47:21370'Net Features : wm-ecommerce0http://www.websitemagazine.com/content/blogs/ecommerce/rsscomments.aspx?PostID=21370http://www.websitemagazine.com/content/blogs/ecommerce/archive/2012/09/24/managing-the-new-word-of-mouth.aspx#commentsThere was a point, when only big-ticket items like cars, homes or expensive electronics received pre-purchasing attention. Today, people engage in discovery before purchasing just about everything. &lsquo;Let me search for it online&#39; has taken precedence...(<a href="http://www.websitemagazine.com/content/blogs/ecommerce/archive/2012/09/24/managing-the-new-word-of-mouth.aspx">read more</a>)<img src="http://www.websitemagazine.com/content/aggbug.aspx?PostID=21370" width="1" height="1">wm-ecommerceBecome.comBryan Youngyelp commentsonline reviews