http://www.websitemagazine.com/content/blogs/ecommerce/archive/tags/Lee+Duddell/default.aspxTags: Lee DuddellenCommunityServer 2008 SP2 (Build: 31104.93)http://www.websitemagazine.com/content/blogs/ecommerce/archive/2013/02/19/brands-knowingly-fail-users.aspxTue, 19 Feb 2013 17:45:00 GMT1e469e21-c924-44fa-a132-47b5d0a8ad47:23376'Net Features : wm-ecommerce0http://www.websitemagazine.com/content/blogs/ecommerce/rsscomments.aspx?PostID=23376http://www.websitemagazine.com/content/blogs/ecommerce/archive/2013/02/19/brands-knowingly-fail-users.aspx#commentsWith all the talk about user experience - optimizing for it, designing for it, etc. - more than 60 percent of brand owners still freely admit to offering their online users only an average or below-average digital experience. This finding, from WhatUsersDo&#39;s...(<a href="http://www.websitemagazine.com/content/blogs/ecommerce/archive/2013/02/19/brands-knowingly-fail-users.aspx">read more</a>)<img src="http://www.websitemagazine.com/content/aggbug.aspx?PostID=23376" width="1" height="1">wm-ecommerceuser experienceuser experience surveyeconsultancyAndrew Warren-Paynetesting toolLee DuddellWhatUsersDo