E-Commerce Express : digital river

E-commerce Solution Finder from Digital River

Allison Howen — Sun, 15 Apr 2012 21:57:00 GMT

E-commerce solution provider Digital River has launched MyCommerce, a new website that includes an interactive tool that is designed to help merchants explore commerce platforms based on their business needs.

MyCommerce enables merchants to easily compare features, functionality and market advantages among the four platforms that are part of Digital River’s MyCommerce solution – Esellerate, RegNow, Share-it and SWREG. Merchants can also use the Solution Finder tool to type in data such as their location, product types and target market in order to filter the right solution for their business's needs.

“Not all fast growing and entrepreneurial businesses have the same priorities, so having a tailored approach to deliver the right commerce solutions is critical,” says Manuel Heilmann, vice president of MyCommerce at Digital River. “Digital River’s more than fifteen years of experience in cloud commerce and solid understanding of what it takes to succeed online guided the development of the MyCommerce Solution Finder. This easy-to-use tool helps businesses remove the guess work when searching for a commerce solution so that they can quickly get their sites up and running.”

Digital River Launches 360° Dashboards

Allison Howen — Mon, 20 Feb 2012 06:20:00 GMT

E-commerce solution provider Digital River has introduced 360° Dashboards, which is an advanced reporting analytics system for its Global Commerce and Commerce Express solutions.

The dashboard includes an interactive interface that displays important business metrics. The metrics give e-tailers insight into customer lifetime value as well as online marketing campaign results and site performance trends, including data on online store sales, close rates, shopper recency and frequency, revenue per visitor and more.

“Gaining access to the right e-business metrics and acting on them can tremendously boost incremental revenue. The challenge is that while most online merchants have access to a good standard set of performance metrics they lack the full-picture view of their business at the customer level,” says Joel Ronning, Digital River’s CEO. “Merchants that can operate at this deeper level are at a competitive advantage when it comes to transforming and accelerating growth across an online business. We believe our 360⁰ Dashboards offer businesses an unmatched level of actionable commerce data that starts with the buyer so they can better assess customer lifetime value and predict shopper engagement.”

And to further optimize the 360° Dashboards, Digital River also launched an interactive mobile and tablet app that enables users to monitor online store performance metrics on the go.

Digital River Taps a New Revenue Stream for Merchants

Website Magazine : ecommerce — Tue, 08 Nov 2011 14:00:00 GMT

One of the disadvantages for e-commerce merchants can be the lack of quick and responsive customer support that companies are able to offer in brick-and-mortar stores. While most sites have help sections, the inability to provide immediate answers can...(read more)