E-Commerce Express : feedback

5+ User Review Websites Critical to Small Businesses

'Net Features : wm-ecommerce — Thu, 25 Apr 2013 17:15:00 GMT

Thanks to the Internet, word-of-mouth reviews spread like wildfire – which can be both a good and bad thing for merchants. Since consumers tend to trust the opinions of their peers more than anything else, user reviews are a very influential factor...(read more)

10 Platforms for Obtaining Customer Feedback

'Net Features : wm-ecommerce — Mon, 11 Feb 2013 21:35:00 GMT

To keep an e-commerce store running at peak-performance, merchants need to pay attention not only to analytics, but also to customer feedback. While analytics are a good starting point for figuring out which site elements need to be revamped or tested...(read more)