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Questions to Ask Prospective Developers

By Bob Brodie, SUMO Heavy Industries There are thousands of Web development shops with different qualifications, certifications, partnerships and rates. These factors should be considerations when choosing a developer, but there’s...

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Tales from the Help(ed) - Software

Q&A with Real Help Desk Users The ability to interact with customers efficiently and affordably are among the reasons businesses of all sizes and verticals are leveraging help desk software as part of their customer service strategies...

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