Thanks to an audience
of more than 1 billion
monthly active
members, Facebook
doesn’t just have big
data — it has enormous
data, and the
world’s largest social
network is finally
ready to put that data
to good use with the
release of Graph
Search. Facebook is
ready, but are brand
marketers?
Graph Search Explained
Facebook’s previous search functionality was
lackluster at best, because it only turned up results
for people, pages, groups or apps before directing
users to Bing search results. Graph Search
aims to solve this problem by allowing users to
conduct phrase-based queries to discover alternative
information based on data that Facebook
has collected from its members over time. For example,
someone can conduct a search for “music
my friends like,” and Graph Search will provide
that person with a personalized list of musicians
and bands that their friends have liked, along
with other data, including the names of friends
who have liked a certain artist and how many
total likes that artist has on Facebook.
Essentially, Graph Search’s functionality will
provide users with a new way to explore their
connections. In fact, a blog post from the social
network states, “Facebook’s mission is to make
the world more open and connected. The main
way we do this is by giving people the tools to
map out their relationships with the people
and things they care about. We call this map
the graph. It’s big and constantly expanding with
new people, content and connections. There
are already more than a billion people, more
than 240 billion photos and more than a trillion
connections.”
At the time of this writing, Graph Search is
in beta and only available to a limited number of
Facebook members. The first iteration of the
new search feature focuses on four main areas:
people, photos, places and interests. This allows
members to conduct personalized searches for a
variety of information that ranges from casual
questions like “games my friends like” to direct
ones like “restaurants nearby.” So naturally, the
next question is how will Graph Search impact
businesses?

The Graph Search Effect
While Graph Search is sure to influence how
brands execute their social media strategies, it
also has the potential to take business away
from popular location-based services like Yelp
and Foursquare.
More than 600 million users visit the social
network on a daily basis, and with Graph Search,
they may have less reason to use a different service
to find nearby businesses. Moreover, Graph
Search compiles its results in a visually appealing
way and provides users with information that is
unavailable on services like Yelp and Foursquare,
such as the names of friends who have liked or
checked into a business and when.
That being said, if Graph Search truly does become
the search feature that Facebook wants it to
become, businesses with Facebook Pages will want
to optimize their social strategies to ensure that
their brand is among the top results when a search
is conducted. However, appearing first in the
search results will be easier said than done.
Optimizing for Graph Search
Although little is known about Graph Search, there
are a few social best practices that Page managers
should leverage now.
The most important thing to know about Graph
Search is that likes will likely matter — a lot. Search
results are based on Facebook’s understanding of a
brand’s follower counts, which means that a business
with a large fan base will be more likely to turn
up in the results for various searches. Likes will not
be the only factor that will determine where businesses
end up in Facebook’s Graph Search results,
however. Expect other interaction types, such as
check-ins to be influential, as well. For example, the
number and recency of check-ins may help brands
appear high on search results. What this means is
that brands should start focusing on fostering engagement
with their fans, which can be done
through a combination of publishing compelling
content and offering incentives for specific actions,
such as discounts on in-store purchases when a customer
checks in through Facebook.
Aside from encouraging engagement
with fans, Facebook
suggests that brands also
continue to invest in their
profile and make sure it is
complete and updated. Page
managers should verify
that the name, category,
vanity URL and information
within their Page’s
About section is all correct.
Once all of these
things have been
taken care of, Page
managers (along
with the rest of the
’Net) will have to
sit back and watch how
the new search feature will influence user activity
on the rest of the Web and in the real world.
The Future of Graph Search
Unsurprisingly, there have been many theories
floating around regarding Graph Search since its
Jan. 15 launch.
Graph Search will undoubtedly affect location-
based platforms, as previously mentioned,
but the new feature could also impact the
broader search marketing industry as a whole.
The reason? If Facebook can’t find results for a
member’s query, it directs users to Bing for Webbased
results (as it did previously). The difference
is, however, that Graph Search is much
more robust than Facebook’s previous search
offering, and if members start using this feature
on a regular basis, they could end up on Bing
more often, at which point it is up to Bing to
keep them coming back. While it is far too soon
to call this new search functionality a Google
killer, it does have the potential to improve Bing’s
market share.
Yet, the biggest question surrounding Graph
Search is whether or not the social network will
launch a new ad format for Graph Search exclusively.
While the social network hasn’t launched
any new ad formats that integrate with Graph
Search as of this writing, Facebook did note that
brands can launch an ad within sponsored results,
which will appear to people whether or not they
have Graph Search.
Only time will tell what type of impact Graph
Search will have on the Web, but it is safe to say
that this feature definitely has the potential to be a
game changer.
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