Posts tagged freshdesk RSS

Customer Service for Mobile-First Businesses

Popular cloud-based customer support software provider Freshdesk has unveiled a new service designed specifically for mobile-first businesses. The service, dubbed , helps businesses offer native in-app customer support in...

Mobile Customer Support in Freshdesk Apps

Cloud-based customer support software Freshdesk is enabling the businesses that use its product to respond to Twitter messages to resolve issues from the company's iOS and Android apps. The new features include a new tab within...

MobiHelp SDK from Freshdesk Offers In-App Support for Android Devs

Cloud-based customer support software Freshdesk has released a software development kit (dubbed MobiHelp) that will enable Android developers to add in-app feedback and support directly within their applications (which could help boost...

Support Customers from Anywhere

Today’s world is more connected than ever before thanks to the adoption of mobile devices like smartphones and tablets. Because of this, consumers expect immediate help for any problem that may arise when surfing the Web. Fortunately...

FreshDesk Launches HTML5 App for Mobile Customer Support

Social customer service platform Freshdesk is bringing its help desk solution to mobile devices. The company’s new FreshMobile HTML5 mobile app enables supports teams to manage their help desk from both iOS and Android devices...


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