Interview with InQ CEO Bernard Louvat
Posted on 11.28.2005
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The upcoming issue of Website Services Magazine will feature an article
on Website support solutions such as those provided by InQ, LivePerson
and others. What's so important about live site support? Conversions, plain and simple.
WSM Managing Editor Pete Prestipino had an opportunity to speak with
InQ CEO Bernard Louvat to see how his mission to integrate the best of
offline customer experience into the online arena can help websites
make more sales - and it goes beyond the retail industry.
There will be quite a bit of useful information readers can gain from
the next issue when it comes out - from setting up a merchant solution
to managing an effective online storefront (a major component of which is support).
While no transcript of the interview will be made available online, WSM
will share some of Mr. Louvat's perspective on using the InQ solutions
when there is a need to upsell, cross-sell and yes, even make more
sales. The InQ platform is
completely unique and brings full service to a traditionally
self-service environment - something (service) which every website
owner must address in their time online. Stay tuned but sign up for a
free subscription to Website Services Magazine now!
Discover the Tactics and Techniques of the Top Digital Enterprises
today in Website Magazine's Special Spring Issue - Web 100.
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