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Via MediaPost, e-commerce sales accounted for 2.4 percent of all sales in the
fourth quarter, up from 2.3 percent the previous quarter, according to new
figures released Friday by the Department of Commerce (www.commerce.gov). Total
fourth quarter e-commerce revenues came to a seasonally adjusted $22.94 billion.
For all of 2005, e-commerce sales rose by 24.6 percent. Despite this record
growth some are taking the stand that retailers are over-relying on Internet
search. You have to be kidding! It is these mixed media and marketing messages
that confuse SMB's into not focusing in on what works – Internet search
promotions (search advertising and search optimization).
According to Aaron Kessler, a senior research analyst at Piper Jaffray,
retailers should rely less on search engine marketing and develop a more
comprehensive, multi-channel strategy because of the rising competition over
internet paid-search keywords. Kessler, who follows e-retailers for Piper
Jaffray continued “Three years ago, Internet search was a good value for any
retail category, but now it’s not always the value it was,” he says. “It’s a
great marketing channel when it works, but many retailers have become too
reliant on it.”
My response to thinking like that is "rubbish." When it comes to promoting an
online business you need to go with what works and hands down, search marketing
works better than any promotional method, get this, in the history of marketing
promotions.
The key to successful search marketing, he and other experts say, is to find a
way to fit it into a complete marketing strategy. No kidding!?! Take a look at
Best Buy, also covered in the Internet Retailer article. “Our SEM effort has
been very profitable because we manage it as part of an overall online
advertising portfolio and because of our strong brand, which we build through
multi-channel national advertising and in-store service,” says Sam Taylor, vice
president of online stores and marketing for Best Buy Co. Inc., adding that Best
Buy will aggressively expand its budget for search engine marketing this year,
just as it did last year.
Got that? "Best Buy will aggressively expand its budget for search engine
marketing this year, just as it did last year." That means that SEM (which
includes pay-per-click and search engine optimization) should be an integral
part of your overall business strategy if you take a page from Best Buy's
promotional playbook. A diverse marketing plan (including direct mail, TV and
radio is smart if you have the budget for it but if you do not then search is
simply the best thing to grow a business and generate revenue.
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