Web Hosting: What Consumers Want

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Supanet has announced the results of its survey into customer satisfaction with the web hosting industry. Topping the list was value for money, followed by great customer service and then multiple hosting features. Rounding out the list were responsive support, generous web space and bandwidth, website security, reliability, up-time reliability, easy and fast access to data and a wide range of hosting packages. Andrew Barton, Marketing Manager for Supanet, said: "It came as no surprise to find that customers looking for a good web hosting service are after value for money."



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