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August 2007 - Posts

Yahoo! Search Marketing Adds New Features

According to the Yahoo! Search Marketing Blog, some new tools have been released. According to the blog, "You can now create, edit, copy, delete and view all saved ads (up to 20) for an ad group in one place. More importantly, you can view the performance of your ads against one another with one click." Some other new features:

  • View examples of other advertiser's ads using selected keywords, for comparisons and idea gathering
  • Every 30 days, Yahoo! will check your quality index score and if it's not going well will send you an email notice
  • Save and recall up to 45 customized report views per account.
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Find Recent Web Pages At Google

Of all the major search engines, I believe that Google and Ask do the best job of indexing content quickly. I say Ask.com because they've essentially integrated blog results directly into the search results. Google however announced yesterday that in addition to indexing pages quickly and marking the date of first indexing, now also allows restricting search results to a specific date range.

In the past, using the advanced search feature at Google only returned pages indexed in the past 3,6 or 12 months. This same advanced search page has now been updated and is showing four more options to find when web pages were first indexed;  in the past day, week, month and past two months.

While you will only be able to find new pages (not pages that were updated), this will prove immensely valuable to those optimizing their sites (or their clients sites) as it tells us in no uncertain terms that (and when) a page has been indexed.


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Blogger Adds Video Uploading

Popular blogging platform Blogger has announced the official release of video uploading. Now users can very easily add video content to their blogs by simply clicking a button within the post editor and selecting the video from your computer. Because these videos are enclosures in posts, other users who subscribe will have access to the video and can download them through iTunes as well.

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SugarCRM's Community Edition 5.0 Beta Released

SugarCRM Inc., the world's leading provider of commercial free/libre and open source (FLOSS) customer relationship management (CRM) software, today announced the beta availability of Sugar Community Edition 5.0 for download and testing by the Sugar community. Sugar Community Edition 5.0 is being released under the GNU General Public License version 3 (GPLv3), a free software license published by the Free Software Foundation.

"We are excited to ship Beta 1 of Sugar Community Edition 5.0 under the GPLv3," said John Roberts, CEO and co-founder of SugarCRM. "We believe the GPLv3 will become the global standard license for free and open source software." The adoption of GPLv3 will enable faster development cycles, more code contributions and additional beta testing feedback, which ultimately increases the quality of CRM for businesses world-wide.

The Sugar community is comprised of over 10,000 developers located in five continents who have already contributed more than 400 CRM extensions based on the core Sugar code. Sugar Community Edition 5.0 is available in beta today at sugarforge.org.

America's Blogging Behaviour

According to a recent Synovate/Marketing Daily survey, 8 out of 10 Americans know what a blog is and almost half have visited blogs. The study, conducted online with 1,000 adults in the US using Synovate eNation from July 30 to August 1, shows that blogging has entered the mainstream.

Loyalty to specific blogs is also fairly strong with 46% of blog readers saying that they visit the same blogs regularly versus 54% who instead usually surf for new and different ones.

Awareness and usage of blogs, along with people penning their own, strongly correlates to age, with younger people being much more active. Nearly 90% of those aged 25 to 34 know what a blog is, compared to just 65% of those aged 65 and over. Similarly, 78% of those aged 18 to 24 who are aware of blogs say they have visited a blog, compared to only 45% of older Americans.

Also, more women than men are bloggers, with 20% of American women who have visited blogs having their own versus 14 % of men.

As blogs have gained in popularity, so has the frequency with which they're read. Though the majority of blog readers (39%) view them less than once a month, another 28% visit them monthly, 15% visit them daily and 5% read them several times a day.

Of course, while blog usage continues to grow, so does their attractiveness as a potential marketing tool. In fact, 43% of blog visitors indicated that they had noticed advertisements on blog websites, rising to 61% among those aged 18 to 24. Almost one-third of consumers have clicked on an ad while reading a blog.

Sex Sells In Second-Life Competitor

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With over 300,000 users (and growing at a rate of 1,500 new users each day), Redlightcenter.com has become one of Second Life’s biggest competitor. Redlightcenter.com is expanding with the rollout of their first major virtual city (Virtual Vancouver), and is introducing several new approaches to operating online retail and services. Users can participate in virtual commerce with commercial space, real time sales, and a new virtual currency, called the ray.

Red Light Center creates a virtual environment that facilitates and encourages human interaction of the Internet in a more natural manner, achieved by creating unique user identities (avatars), allows natural human interaction models. Red Light Center runs on the Prototerra engine, on multiple UNIX machines. Our database is a very beefy dual 2.4mhz processor server with 4 gigs of ram. Red Light Center was designed to mostly runs on the users' computers, hence our bandwidth is cut down. We currently cap at about 10 megabits for all the content we provide to VIP users. We have custom software to create our rooms call Ted. The textures and avatars are created in various 3d software such as 3d studio max and then imported into Ted.

For those looking to monetize on the metaverse, store fronts and showrooms are available for lease at Red Light Center, a 24 hour marketplace which could a good avenue for business owners to promote products and services that may be of an adult nature. RLC charges a monthly lease plus a percentage of sales generated from the virtual world businesses and promoters can create shopping malls, entire streets, and even their own separate city that can be connected to the RLC through an airport or a subway.

WordPress SE Verify Plugin

Many SEO's believe that verifying your website by using Google Webmaster Console and Yahoo! Site Explorer is an important part of successful placement in the organic SERPs. While the verdict is out on whether it actually makes a difference, if you have not yet registered your site to work with these services and operate a Wordpress weblog, take a look at AskApache's Search Engine Verify plugin which adds the verification meta tags provided by Yahoo Site Explorer and Google Webmaster Tools to your blogs home page automatically. You will need a Google Webmaster account and a Yahoo Site Explorer account for the plugin to work but if you are deploying multiple weblogs, it might just save you a few minutes.



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WM 360: One Year Ago on Website Magazine

Text2Store Widget: Viral Coupons

Text2Store, a "mobile coupon" service that we have covered at Website Magazine before (I also mentioned them in my recent keynote at the Affiliate Convention), has released the Deal Badge Widget, essentially an affiliate sales program built around widget technology. It's an innovative approach that's creating quite a buzz. The widget can be added to any website or weblog and can even be included in a MySpace profile. Each Deal Badge can contain up to 100 exclusive deals/coupons and affiliates can add as many categories of product they want and let visitors forward "deals" to their cell phone (or their friends cell phone) for later use at the retailer's website or local store. The best part? The revenue share is 25%.



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Site of the Day: Bluepulse.com

The social networking phenomenon shows no signs of slowing down. In fact, it continues to expand and is now driving hard into the mobile space.

Bluepulse, a mobile social networking application just secured $6 million in funding from VantagePoint Venture Parnters. Founded in 2002, Bluepulse claims to be nearing 100 million page views per month. The network allows forming groups, chatting with friends, party invites and a variety of mobile widgets including Flickr, Blogger and local TV and movie guides.

The mobile Web has been slow to take off and meet expectations, but mobile social networking seems like a logical fit. Finding friends on the go, meeting up with friends or generally staying in touch while away from the desktop are all good reasons for users to adopt social networking for mobile. What remains to be seen are the business applications for mobile networking.

It's Official: Google Web Toolkit Out of Beta

The open source framework designed to help developers create Ajax applications using Java, also known as Google Web Toolkit (GWT), is officially out of beta.

Google engineers Dan Peterson and and Bruce Johnson: "The magic trick is that GWT cross-compiles Java source code into standalone JavaScript that you can include in any Web page," they said. "Instead of spending time becoming JavaScript gurus and fighting browser quirks, developers using GWT spend time productively coding and debugging in the robust Java programming language, using their existing Java tools and expertise." Johnson estimates that using GWT can result in software with 30% less code and able to run 20%-50% faster.

 

 

Site Insights: Who's Among Us?

Perhaps the most annoying thing about delving into website analytics is the lag time. As a web worker you need to make decisions quickly and often you simply want to know what's happening (how many people are actually visiting) on your public Web presence right now, not yesterday.

Whos.amung.us is a very elegant, very innovative, real-time visitor counter which displays the total number of visitors on your site at any given moment. The widget is tremendously easy to install and requires no registration - just copy and paste the code provided when visiting whos.amung.us, paste it in and you're done. At the time of this writing, the service cited over 2.1 million widgets serving 52 thousand users.  The widgets work on MySpace and other social networks as well.

If you feel like you still need information on the users that were on your site, use the companion graphs.amung.us to check how many concurrent people were on your website or blog in the past, down to the hour. There is also a strong Firefox extension available for those obsessed with their site statistics.

Zoho: Office Suite Game Changer

Web workers have a need for best of breed software such as word processors, spreadsheets, presentations. The problem is that top of the line software can be very expensive which makes free online office suite products such as ThinkFree and Foldera attractive to many smaller enterprises looking to provide themselves and their employees the same (relatively) functionality as solutions provide by Microsoft Office. Some of us need even more advanced solutions like database functionality for our websites however, wiki's and CRM software to to name just two which can add a few zero's to the investment we make in providing workers the best software possible. While many opt to utilize completely open-source solutions they find in the end that commercial solutions are traditionally more stable and worth the investment of time integrating and learning.

Increasingly however, online office suite products and Web-based applications for Internet-based workers have been generating attention and for good reason - they provide a similar (some would argue better) experience at a price point they can afford. This makes this trend a game changer for many small and medium businesses. I've been meaning to write about my experience with Zoho, the increasingly popular web office suite for quite some time, but each and every time I start, they seem to roll out either another application or feature which brings me back to phase one. As such, let's look at the office suite products provided by Zoho right now because more than anyone else they are a real game changer and if I wait any longer they will roll out another service and I'll have to start new all over again.

All Zoho applications are web-native, meaning no client-side software is required (no download). All you need is a browser and an Internet connection (perfect for those who are always on the road). It's also a real boon to those needing some level of collaboration on the documents or projects they are working on. Currently all of the Zoho applications are free to use but some products such as CRM and Projects have fee based "Pro" levels. The list of Zoho products is simply staggering:

Word Processor (Zoho Writer), Online Spreadsheets (Zoho Sheet), Online Presentations (Zoho Show), Web Conferencing (Zoho Meeting), Online Note Taker (Zoho Notebook), Online Organizer (Zoho Planner), Project Management Software (Zoho Projects - one project free), CRM Solution (Zoho CRM), Database Application Creator (Zoho Creator), Group Wiki's (Zoho Wiki), and Group Chat (Zoho Chat).

Some other interesting Zoho features:

- Provides an API for Zoho Writer, Zoho Sheet and Zoho Show
- Offers a plugin which integrates Zoho into Microsoft Word and Excel
- Released a mobile version of Zoho Writer, Sheet and Show called iZoho
- One of the few online services currently working with Google Gears

Yahoo! Local and R.H. Donnelley Expand Partnership

Yahoo! Local has increased its reach and given a big boost R.H. Donnelley by reaching a deal to distribute local advertiser content across the Yahoo! Local network. The partnership makes sense and puts Yahoo! further towards the lead in the local search market - currently Yahoo! Local boasts 30 million unique visitors across its network of local sites.

According to Senior Vice President of R.H. Donnelley's interactive operations, "Local is part of our broader interactive strategy to help deliver a steady stream of high quality leads from multiple mediums to local businesses."

Part of the deal includes R.H. Donnelley's own local search property, DexKnows.com - advertisers with Dex will be included in Yahoo! Local's featured listings, enhanced listings and Yahoo! Maps Business Listings.

Local search is an important part of any online marketing strategy. If you're not taking advantage of these resources you need to get started. Read this article about local search from Website Magazine's November, 2007 issue.

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Mobile Video Search with Vtap

Mobile search company Veveo secured another $14 million in funding this year for their mobile video search tool, Vtap. That brings the total amount raised to $28 million from Norwest Venture Parnters, Matrix and North Bridge Venture Partners.

Vtap is a mobile video search application that attempts to cut down on the amount of time users must spend on a mobile device finding the videos that they want. Using incremental search technology, as the user types in what they are looking for, Vtap continually provides refined results after each character entered. Veveo is talking with several handset manufacturers andmobile service providers, including Verizon. The Vtap service will debut September 10.

MSN Video Takes a Step Forward

MSN Video has partnered with CipBlast, a video search platform that will automatically index MSN Video content. This should make MSN Video much easier to use and clips easier to find. And as more big online properties bolster up their video offerings, so should you.

Video continues to make huge strides and continues to be indexed in new ways. Google's Universal Search, Meta Cafe, YouTube, AOL Video, Digg ... the list goes on. It's more important than ever to get some video on your site and, more importantly, spread it around.

Also recently announced, Blinkx - yet another video search engine - partnered with 28 new properties, reaching deals with "special interest, or ‘Long Tail,’ media companies,” according to their press release. Seeing a trend here?

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Digg Gets Universal

Popular social networking/tagging site Digg has undergone a redesign. Taking a page from Google, the most significant change is the inclusion of video and news to the "All" page. This is yet another reminder of the importance of optimizing and creating content across all channels to promote your website - video, blogs, news, images ...

Other new features of the Digg update include easy-to-use drop down menus and the ability to "bury" (vote down stories you don't like) without having to provide an explanation - and that should not be overlooked. It just got much easier for your content to get lost on Digg, meaning your posts will need to carry more weight. When a user can click a mouse instead of writing out an explanation it becomes easier to bury other people's (and competitor's) content.

Sample of video inclusion at Digg:

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Print is Not Dead!

According to a new study by Deloitte & Touche, all of those who say the print medium is dead need to rethink things a bit. Their study, conducted in March 2007 by the Harrison Group and consisting of 2,200 individuals ages 13-75 shows that nearly three-quarters of respondents prefer a printed version of a magazine even if they could get the same information online.

And the advertising picture is interesting as well:  More than three-quarters said that online advertising was more intrusive than printed ads and nearly two-thirds said they pay more attention to print ads than online ads. And surprisingly, the Gen-X sector (ages 25-41) found online ads more intrusive (79%) than baby boomers (72%). Gen-Xers also paid more attention to print ads (67%) than boomers (65%). Maybe this is why Google has made a recent plunge into print advertising.

But that's not the complete picture. When asked what type of advertising caused a reader/user to visit a website most often among Gen-Xers, search engine results topped the list (87%), followed by a recommendation (85%), a TV ad (66%), then a printed ad (66%). The percentages varied a bit, but the succession of categories remained uniform across all the age groups, with the exception of Matures (ages 61-75) preferring a print ad over TV. 

From the results of this study, it appears the best strategy is a multi-medium approach to advertising. But, let's not jump to conclusions about the death of printed information. In fact, lets celebrate - you can start by getting your FREE subscription to Website Magazine, available in both print and digital formats.

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Yahoo Mail Adds SMS Functions

Yahoo! has taken its popular email service officially out of beta and added the capability for users to send and receive SMS text messages through the service for free. The markets included in the new service are the U.S., Canada, India and the Philippines. This is a nice way to send or respond to text messages without having to use your phone - send and receive text messages from your desktop or, send a text message from your phone to another user's desktop.

What's more,Yahoo Mail also includes the ability to send and receive instant messages to those who are logged into Yahoo! Messenger, Yahoo! Mail or Windows Live Messenger. This is truly a coming together of communication channels and a great opportunity to spread marketing campaings (both SMS and email) across an even wider path.

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Top Web News Stories : Week Ending 8-25-2007

The following are the top voted Web news stories on Share.WebsiteMagazine.com for August 17th, 2007. Share the news (industry articles, blog posts, tutorials and more) that you find important and noteworthy at WM Share.
 


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In the Cut and Paste Era, Traffic Happens Elsewhere: Imagine for a moment that you can take any piece of online content that you care about - a news feed, an image, a box score, multimedia, a stream of updates from your friends - and easily pin it wherever you want.

Retail E-Commerce Sales Strong in Q2:Marketing for online retailers is having positive effects, judging by e-commerce sales.

Are Search Ads a Waste of Money?: New research by Microsoft suggests a big chunk of search ad spending is wasted because advertisers pay top dollar for high ad placements clicked by consumers who are en route to their sites anyway.

ComScore Announces New Search Metrics: The online metrics company comScore has released new search measurements. QSearch 2.0, announced Monday, expands the market view of search behaviors and patterns.

Yelp launches Events, a worthy Upcoming.org competitor: There's no doubt Yelp was going to add a local events and calendaring functionality to their popular user reviews service, and today they've done it with a new feature called Events.

Creating Multilingual Websites Using Google Translate: In this section let’s learn to translate the contents our website using Google translate service to different languages in the world like French, German, Italian, Russian, Arabic, Spanish etc.

Facebook Gets Personal With Ad Targeting Plan: Social-networking Web site Facebook Inc. is quietly working on a new advertising system that would let marketers target users with ads based on the massive amounts of information people reveal on the site about themselves.

Identity attack spreads; 1.6M records stolen from Monster.com: A multistage attack occurred that has stolen data belonging to several hundred thousand people who posted resumes on Monster.com, a researcher said this weekend.

Google reveals stake in Chinese social Web Tianya:Google Inc revealed on Monday that it had acquired a stake in Chinese community Web site Tianya.cn, indicating a foray by the global search leader into social networking in the world's second-largest Internet market.

Microsoft Content Ads Beta Expands to All US Advertisers:Microsoft adCenter has expanded the Content Ads Beta contextual advertising program to all US based advertisers who wish to place contextually targeted text ads throughout the Microsoft Network.

Trust Program Suspends ComScore Software: An organization that certifies computer software as consumer-friendly and noninvasive has suspended comScore Inc. and one of its programs used to track Internet usage.

Google Receives 64 Percent Of All U.S. Searches In July 2007: Google accounted for 64.35 percent of all US searches in the four weeks ending July 28, 2007 according to hitwise.

Sun Touts Energy Efficient Data Centers: Sun says the new data centers use energy efficient designs, technology and power and cooling systems. Sun plans to reduce its corporate datacenter energy usage by 20% in fiscal year 2008.

Microsoft uses Silverlight for experimental search site: Microsoft has launched an experimental Web site that plays with two technologies the company plans to make a big part of its Web strategy going forward: Internet-based search and Silverlight.

Finding the Best Videos: A Guide to Video Aggregation Sites: If you had any doubt that video is hot right now, chew on this: the top 10 videos on YouTube have been viewed a collective 307.7 million times.

YouTube adds overlay ads, TubeStop stops them: TubeStop is a Firefox add-on that prevents YouTube videos from auto-starting. When you see a YouTube video embedded in a web page, TubeStop lets you start them one at a time without having to click pause on each video first.

Ad Growth for AOL Called Vital to a Remake: Just over a year ago, AOL unveiled a radical plan to remake itself into a business built on advertising from one driven by Internet access subscriptions.

Yahoo Acquired Mobile Marketing Firm, and Other Mobile Buys:Yahoo acquired Munich-based Mobile Marketing Firm Actionality which offers AdFlex, a platform with the ability to develop mobile commercials in a standardized format, and includes rich media capabilities.

Google to launch 'overlay' ads on YouTube:US Internet giant Google is to begin running advertisements along with video clips on its popular sharing website YouTube, according to a statement on the YouTube official blog.

Comcast Throttles BitTorrent Traffic, Seeding Impossible: Over the past weeks more and more Comcast users started to notice that their BitTorrent transfers were cut off.

Yahoo! Surfers = Big Spenders

I came across an interesting press release this morning from SiCap Industries which credits Yahoo Surfers as the biggest spenders - 30% more than other consumers on average.

"We haven't figured out why, but our web stats show consumers referred by Yahoo definitely spend more money on our websites, and according to data collected from our retailers, yahoo surfers also spend more money in the stores that carry our products. This has been a consistent theme for nearly three years," said Wayne Perry, president of SiCap Industries.

"Brand building is a key element to having a successful product, and nowadays you can't do it without the internet. This is an internet world now, and if you want to drive consumers into stores to buy your products you have to build an internet presence. You also have to get bang for your buck, and that means finding the customers who spend more and also the ones that act more. Google is great, but their surfers tend to be teenagers looking for free stuff. As we plan our internet budget for 2008, we're shuffling more of a focus toward yahoo surfers since they spend more money online, and they tend to be more active in the real world such as actually shopping in stores," adds Perry.

Microsoft updates Trademark Bidding Policy

Starting on September 10, 2007, Microsoft will update the management of the adCenter trademark policy and no longer attempt to mediate affiliate compliance by creating lists of trademark-owner approved advertisers who can bid on trademarked keywords.

Microsoft adCenter disallows trademark infringement, forbidding advertisers from bidding on or using trademarked terms in a way that constitutes trademark infringement; bid on a competitor's trademarked term, or use that term in their ad copy.

Affiliates and resellers may bid on trademarked terms relevant to the goods, services, or sites that they promote. That means it's time get creative with that ad copy!

Facebook's New Ad Strategy

The Wall Street Journal reports that Facebook is planning an advertising strategy similar to Google's famed AdWords. Anyone on the rising social network can bid on keywords. Those keywords will be matched up with information on user profiles and preferences (activities, music, hobbies, etc.) and relevant ads will be displayed.

It will be interesting to see how Facebook users react to targeted ads. While Facebook vows to keep personal information private, there could be a backlash if users feel that their pages are being mined for data by advertisers. Many social networkers take pride in their profile pages as a creation - they can be highly customized with images, videos, music ... these profiles become a sort of personal space. Facebook could face much of the same challenges as intrusive mobile advertising or even video. As we saw earlier this week, YouTube video creators had a strong and negative reaction to InVideo ads - seen as another infringement on a creative, personal platform.

However, independently owned Facebook needs the extra revenue to compete with other, corporate owned social networks like MySpace. That said, Facebook is on track for a $30 million profit this year.

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Amid Backlash, YouTube Offers Control Over Video Ads

YouTube asked users for feedback after launching their InVideo advertising on Wednesday. The responses were overwhelmingly negative - more than 600 comments expressing displeasure and many users threatening to remove their videos and post them elsewhere.

So YouTube offered a quick response. They now claim that only videos from creators that sign up for the advertising campaign will host ads.

Public outcry over in-video, pre- and post-roll advertising started before any of this advertising was actually realized, so it's no surprise that YouTube users expressed their distaste. However, there's no doubt that this advertising model is here to stay, so expect detractors to slowly fade away - especially when revenue sharing comes into play.

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API's Are Everywhere - Use them!

The use of API's (Application Programming Interfaces) as a means to access previously siloed information for use in applications and projects is increasingly dramatically in popularity. Many companies are releasing their own API's in the hopes of getting developers to mashup and integrate data into their own projects. Below are three API's released this week that are certainly worthy of note:

FormSpring has created an API to enable programmers to add, edit and retrieve data stored within their FormSpring account and currently returns data in XML, JSON and serialized PHP. The full launch of the API is scheduled for mid-September.

iWebTrack Holdings Inc. launched an API-based private-label/branded reseller program that lets partners resell iWebTrack’s service to their customers under their own private label.  Those seeking business opportunities can partner with iWebTrack and own their own turn-key, web analytics business, with complete back end and billing integration for as little as $400 a month.

SharedBook has launched an Open API Challenge to encourage development of extensions from third party applications that flow text, photographs or other content into SharedBook’s Reverse Publishing Platform for on-demand output. SharedBook’s API allows you to integrate online content into a structured book product that can be previewed and purchased, or personalized further.

Goodmail, Even Better

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Goodmail Systems announced yesterday that two of the industry's top Email service providers (ESPs), Epsilon and CheetahMail, have become CertifiedEmail Premier Providers, which qualifies those ESPs' clients (who meet Goodmail's accreditation standards) to provide their current and feature clients the benefits of CertifiedEmail at no additional cost.

CertifiedEmail is a class of trusted email available to senders with the best email practices and the lowest complaint rates.  It improves email effectiveness by delivering permission-based email messages specially marked with a unique blue ribbon envelope icon to consumers who have requested them at participating ISPs (AOL and Yahoo for example). 

Enabling clients to effectively communicate with their customers is a top priority for CheetahMail so it’s important for us to partner with complementary businesses that show value to our clients.  Since CertifiedEmails are rendered as designed, with all images and content intact — this opportunity has the potential to increase the value of their email program,” said Matthew Seeley, president of Experian Digital (CheetahMail).

So how do you become qualified to send CertifiedEmail? Goodmail has a set of best practice standards that all clients must meet in order to become Certified senders. The company must be in existence for over one year, must also have a low complaint rating amid other processes such as a scan of the company to guarantee authenticity.

CertifiedEmail could save Email as we've all come to know and love it. 

Pick Up Some .Info's & A Domain Guard

Hostway has announced a 50% off sale on .info domains and 20% off .mobi domain names for the first year of registration. That means you will pay just $3.98 for the first year of registration for a .info domain name and $19 for one year of .mobi registration. Pretty good deal.



This is not a sponsored post, just a good opportunity to start establishing a domain portfolio as I discussed back in the May issue of Website Magazine.

Hostway also announced the released of DomainGuard today, which helps protect against malicious or accidental changes to your domain information by requiring that modifications to critical settings are authenticated with a special DomainGuard password.

CSS Sculptor From WebAssist, Eric Meyer