From Black Friday through Cyber Monday (November 27 through 30), Compuware will offer online retailers free Gomez Web performance monitoring and consulting services to help retailers identify and resolve the source of Web site errors, outages or slowdowns to optimize performance.

Retailers can register for complimentary Web monitoring and priority service over the holiday weekend and on Cyber Monday. Upon registration, Compuware will initiate Gomez Web performance monitoring of a retailer’s online shopping Web site including testing to measure response times and availability across multiple geographies, ISPs and connection speeds. Compuware will provide real-time alerts to the retailer if Web site performance issues are identified and will also provide a dedicated toll free number for retailers to contact Compuware experts in the event that application performance issues are identified by the retailer before they become outwardly evident.

“To compete for customers’ clicks and wallets, retailers are adding considerable richness and extra functionalities to their Web sites. This increased complexity, combined with surging Web traffic and consumers’ high expectations for fast and error-free online shopping, creates a perfect storm for Web site problems precisely when retailers are most in need of peak performance,” said Bob Paul, Compuware President and COO. “Fortunately, we are here to help retailers sail through this crucial weekend. No other vendor can match the breadth of our capabilities to optimize application performance from the Enterprise to the Internet.”

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