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The interest in SalesForce.com's AppExchange never ceases to amaze me. New
applications are added frequently, so if you're a SalesForce user and
responsible for improving the user experience as well as the efficiency of your
own business and marketing efforts, keeping up to date with new releases on
Force.com is a smart move.
Below are five recently released (last 45 days or so) applications for Web
professionals available to SalesForce.com users (these apps are mostly paid by
the way) with a few alternatives thrown in for good measure:
ExactShip: This paid app helps to streamline operations for
Internet retailers by managing all shipping from a single packing & shipping
solution designed for high volume fulfillment. Supports all major US parcel
carriers (UPS, FedEx, USPS & DHL) & more than 3000 LTL/TL freight carriers. Also
see
FedEx and
UPS.
iContact: Email marketing with iContact for Salesforce
allows you to create, send and track relevant and targeted email marketing
without the need to learn a new application. This is a paid application bu there
is no per-user fee. The app also provides results on messaging performance. See
also the apps from
Vertical Response,
ExactTarget,
Marketo and
BlastWizard.
Bime: A BI application with some impressive visualization
capabilities that mixes data from cloud and on-premise sources, allowing for the
analysis of all data in one place. The app enables users to take data from SQL
databases, Excel spreadsheets, and XML webservices and manipulate it to form
predictive models. Also see
GoodData Analytics and
Sales Pipe Insight.
SalesForce for Google Adwords: Allows online marketers to track
Google advertising campaigns and website lead generation activity. If you're
looking to more deeply integrate and balance paid advertising insights with your
CRM, this paid app (which is included with all SalesForce editions) is one to
use. Search Marketers may also be interested in
SEO for Salesforce and
HubSpot Inbound Marketing Software.
Great Wave Surveys: A solid feedback management application to
gather, analyze, and distribute customer feedback. The paid, fully native
application enables users to receive real-time responses and utilize standard
security permissions to control user access to feedback channel. Also see
Timba,
Survey Force,
ClickTools and
FormAssembly.