DIY website creation service Webs.com has released a customer relationship management (CRM) tool designed for small businesses. For many enterprises CRM solutions are often far too cumbersome and emerging providers like Webs.com and its new ContactMe.com service aim to correct the problem.
“Over 1 million small businesses use Webs.com to manage their own websites. We watched entrepreneurs struggle to organize their business information and still give customers the best possible service. Bigger companies have adopted expensive and elaborate CRM tools to optimize their workflow,” explains Haroon Mokhtarzada, CEO and co-founder of Webs.com. “We realized that home and micro-business owners needed a similar solution, but one that was much simpler and more economical than a typical CRM suite. ContactMe is that solution: it’s an easy-to-use, affordable, reliable tool that helps micro-businesses become more productive, efficient, and professional.”
Features of the platform include contact management, note and email forwarding, task management, calendars and reminders, buttons and Web forms, and some interesting integrations including Constant Contact, MailChimp, WordPress, Facebook and others. ContactMe Pro subscriptions, which include the full suite of features, are offered at $9.95/month.