management company ManageEngine is releasing a slew of new enhanced monitoring features
for its performance monitoring software package known as Applications Manager,
including standardized user experience (UX) scores.
These scores will give businesses managing their Web
applications with ManageEngine accurate information about user satisfaction with
the performance of their apps based on Application Performance Index (Apdex)
specifications. Providing a standardized and meaningful UX metric that is
compatible across all transactional
applications allows companies the opportunity to assess the responsiveness of
each application in an easily managed index.
Apdex scores will be measured on a scale of 0 to 1,
with “1” meaning all users are satisfied, and “0” indicating that none are
satisfied. Applications Manager also offers
new options for transaction tracing and performance metrics of Java/J2EE
These additional features help IT teams and app developers
gather greater insights into how their applications work for end users, letting
them detect and resolve performance issues regardless of cause. Everything from
URLs to SQL queries can now be viewed by network administrators, who can see
the transaction trace history and performance metrics of all components. They
can use a trail of Java method invocations to pinpoint the problematic code
behind any degradation issues, as well as identify slow database calls, database
usage and overall performance of the database.
All of these tracing capabilities and metrics allow them to
quickly troubleshoot performance problems and deliver an optimal user
Applications Manager 10.4 is currently available, and prices
start at $795 for up to 25 servers or applications, but interested parties can
try it for free with a 30-day trial version.