e-commerce platform provider OrderDynamics wants to create connections for
multi-channel retailers to help them extend the consumer experience, from
retail stores to e-commerce channels, with Connected Commerce.
Connected Commerce was spurred on by the rapid adoption of
mobile mediums, such as tablets and smartphones, which have greatly increased
the number of potential touch points for retailers to reach out to consumers. OrderDynamics wants to ensure that the integrations of physical and virtual
environments will improve the entire retail experience by focusing on various aspects of running an online retail business, including the following:
Connected Commerce can increase a retailer’s number of repeat customers by
sharing multi-channel data across in-store applications, online properties and
direct marketing programs.
solution can now integrate promotions and multi-channel content, and drive
order values using rich media, various in-store features, promotions and
Through the unification of brand touch points and the alignment of
channel-centric interactions, retailers can cultivate more meaningful and
mutually beneficial relationships with customers.
In an effort to provide consumers with greater transparency (and increase
customer satisfaction), OrderDynamics is now offering optimized, automated
customer service tools.
Retailers will be able to ship packages faster, and for less money, by
leveraging OrderDynamics’ distributed inventory and advanced fulfillment methods.