Sometimes it’s hard to keep track of all the people saying nice things about you and wanting to sing your praises. Trust me; I deal with this problem every day. (Well, okay, not really.)
When it comes to online testimonials, it can be incredibly beneficial to your brand to manage all of those raving reviews, and this is why we have testimonial management services like the upstart ServiceKick.
ServiceKick, a NewService company, provides a simple avenue for businesses to collect customer testimonials and then share them with the world.
Users are able to import their social media or email contacts into the ServiceKick management platform, and then select those that they would like to request a testimonial from. Once the requests are sent, customers will (hopefully) return their endorsements, and then the user can approve or deny them as they see fit, just in case some aren’t the most flattering.
After settling on the best testimonials, ServiceKick users are able to share them via email, on social networks (including Facebook), or on their own websites.
NewService felt that many of the testimonial management solutions on the market today were overly complicated, and set out to build one that would be easy for anyone to get started with right away. ServiceKick was built to include only the most essential testimonial management features, and it comes with a step-by-step layout that walks users through the process of importing contacts, requesting testimonials, approving or denying reviews, and then sharing them. It also matches up every client with a personal service representative that will field any and all issues that may arise for that customer.
ServiceKick also offers widgets that let clients show off or request testimonials. The company will generate the code for users to include on their Web pages, and customers can then customize the way the widgets look and function.
Users can try a free full version of ServiceKick for 14 days, and after that, subscriptions are only five dollars a month.