Google Updates Local Listing Guidelines

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Google has updated its local business listing guidelines to include support for individual departments within hospitals, universities, local governments and, of course, businesses; that is, as long as each department has a unique phone number and “forward-facing presence.” This means that, for instance, a large clothing store’s Men’s Department can now be listed on Google separately from the rest of the store.

Some readers may remember that this “new” policy is actually a return to an original Google policy that changed around a year ago, and it should open up many opportunities for multi-department businesses.

In addition, this update will formalize a policy that has existed in Google Places, but not MapMaker, that officially allows practitioners with several offices/locations to have a unique listing for each one; however, they’re only listed for the hours that the practitioner is actually present and “directly contactable” at a specific location. Individual practitioners must also be public-facing about their relationships to their parent organizations. If these rules aren’t followed, the listing(s) could be rejected for non-compliance.


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Web Design Quote 02-20-2013 7:58 AM

Michael thanks for the update on Google Local Listings. Too many local businesses don't fully leverage this aspect of Google.

A Baby-online Store 02-21-2013 10:05 AM

Good news also for specialized small shops this is a great tool!

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