Posts tagged benchmarks RSS

The Need for Speed in E-Comm Customer Service

Retailers must cater to the customer across touchpoints in today’s omnichannel world – offering impeccable and efficient customer service wherever the consumer chooses to interact with them. In fact, the e-tailing group’s...

Gomez Performance Benchmarking

Web performance solution Gomez launched a free benchmarking tool that lets IT, Web and marketing teams compare the performance of their website to competitors , peers, or industry leaders. This is certainly a tool to take a look at...

Affiliate Marketing Benchmark Roundup

The 2009 Affiliate Summit AffStat Report is out and the results might surprise you. Let's look closely at topics and trends important to both affiliate marketers and merchants now. - Split nearly down the middle, 51% of affiliates...


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