Posts tagged cem RSS

New Voice-of-Customer Tools for the Automotive Industry

Customer experience management (CEM) provider Vital Insights has unveiled three new voice-of-customer (VOC) modules for its Foresight product. Foresight is a CEM platform for the automotive industry that helps dealers gather valuable...

Improve Customer Experience One Location at a Time

Working with customers can be difficult, and no one knows this more than location managers who often have to act as mediators between a company and its patrons. That's why it is always nice to have a little help, which is what...

CFI Group Releases Online Reporting Studio 2.3

Customer Experience Management (CEM) solution provider CFI Group has announced Online Reporting Studio 2.3, which features various enhancements including deeper analytic capabilities and improved performance. Features from the updated...


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