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Crash Course in Guided Shopping

Internet retailers face unique challenges when trying to guide consumers through the sales cycle. Unlike their brick-and-mortar counterparts, e-commerce stores don’t have sales associates walking the floor to identify the customers...

The Master List of Conversion Tools for Merchants

Conversions are like puzzles, because in order to obtain a sale, merchants must first put all of the right "pieces" into place. These pieces include anything that directly affects the user-experience or a prospect’s...

CodeBaby's Insyte a Smarter, Intelligent Virtual Assistant

Live chat and help desk solutions are both excellent ways to deepen the engagement of users, but there's a whole crop of technology solutions that aim to kick it up a few extra notches. CodeBaby, a provider of "intelligent"...

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Bringing the Sales Team to the 'Net

The holiday season is quickly approaching, which means that e-commerce merchants need to be prepared for an influx of consumers that will inevitably be shopping at their brick-and-mortar stores and on their online retail destinations...


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