Posts tagged crm RSS

A Better Customer View at Every Point in the Data Stream

Data quality solution Melissa Data announced its tools and services would be coming to Microsoft Dynamics CRM. SUBSCRIBE to Website Magazine & Accelerate 'Net Success Instead of having to rely on rules-based validation, Melissa...

Monitoring & Optimizing Sales Pipeline Management

Application tracking system and talent management solution JobDiva has released a new module that will provide sales and business development teams with a way to gain a "holistic, bird's-eye view" of their ongoing sales...

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How to Power Up Your Marketing & Sales Efforts with an Agile CRM

:: By Michael Rooney, bpm'online :: Digitalization is erasing all major industry boundaries while providing new development opportunities for advanced and agile technologies such as the Internet of Things (IoT), chat bots or personal...

Zoho is Ready for Digital Prime Time

Zoho has unveiled what could be the first multi-channel CRM software with the latest major release of its Zoho CRM offering. The new version of the already-popular solution (the company counts some 20 million users) will enable sales...

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Freshdesk Unveils CRM for High-Growth Businesses

Customer engagement software provider Freshdesk has unveiled a new customer relationship management (CRM) solution and sales system designed for high-growth businesses. The solution, dubbed Freshsales , is specifically for sales reps...

5 Lesser-Known CRM Uses

:: By Abhishek Sharma, Sage Software Solutions :: Customer relationship management (CRM) is an art of skillfully managing customers and retaining them, inducing loyalty by providing efficient customer service and care. Loyal customers...

Pipeliner CRM Makes a Visual Enhancement

A user interface can make or break the success of a digital company and software-as-a-service providers are well aware of this and integrate cues to help guide their users to use their systems effectively. Pipeliner CRM introduced...

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AI-Powered Predictive Marketing Comes to Microsoft Dynamics CRM

Predictive marketing software solution EverString is bringing its artificial intelligence platform to Microsoft Dynamics CRM . The integration will provide users an opportunity to optimize the "prospect to customer" journey...

Wix Adds CRM Capabilities for SMBs

Wix is adding CRM capabilities to its platform with the official launch of MyAccount. Wix’s MyAccount CRM solution consolidates business functions like contact management, email marketing and automated communications into the...

An Action Engine for the Enterprise, Data Studio Offers Visual Discovery of BI

Despite years of integration between marketing and analytics software companies, the users of these solutions were often still left with high levels of silo-ed data; marketing contacts over here, analytics on customer transactions...

Prospecting with KickFire; CRM in the Browser

Many CRM solutions, including Act-On and Nimble , have recently introduced features/solutions to enable sales teams to capture prospect data as they browse the Web; and more are on the way. B2B sales automation solution VisiStat ,...

Are Relationships Better in the Cloud?

In-the-know marketers are trying to convince stakeholders to invest in technology that lets them create a seamless, cross-channel experience for their customers. Knowing which to choose (and put their name behind), however, is difficult...

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Sales Get Visual with Pipeliner CRM

Sales-based enterprises often struggle with ways to systematize their various territories, their various splits (inside/outside sales), and even sales situations (pre/post-sales, renewals and account expansions). Software solutions...

Social CRM & Consumer Interaction

According to research firm Gartner, customer relationship management (CRM) revenue tops $20 billion and is on track to exceed that mark this year. Along with substantial growth, however, the market is undergoing an evolution as power...

Walking the Talk of Consumer-Centricity

More than 80 percent of marketers plan to shift budgets to be more consumer-centric in 2015 according to a new study from Leapfrog Marketing Institute. The study indicated that marketers will redirect their spending from channel- or...

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