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3 Emerging Customer Service Solutions to Consider

Globally, 83 percent of online users admit that they need some form of support during their online journey according to the Connecting with Customers report from LivePerson. This means that the site owners who are not yet leveraging...

Most Consumers Talking Up Live Chat

How effective is your online customer service strategy? If you're not sure, a new Oracle study has revealed some valuable insights into consumers' preferences when it comes to reaching customer service help online. The Consumer...

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