Posts tagged e-tailing group RSS

The Need for Speed in E-Comm Customer Service

Retailers must cater to the customer across touchpoints in today’s omnichannel world – offering impeccable and efficient customer service wherever the consumer chooses to interact with them. In fact, the e-tailing group’s...

Search Engines Influential to Mobile Shoppers

Mobile consumers are flocking to the search engines when it comes to conducting product research. In fact, a recent mobile shopper study that was commissioned by Local Corporation and conducted by the e-tailing group reveals that 73...

A Merchant's Guide to Meaningful Metrics

Baynote and the e-tailing group have collaboratively researched the current state of e-commerce analytics, and the findings show that more needs to be done on the part of most merchants. For starters, more than half of respondents...

It's Time to Redefine "Mobile"

These days you can't read a story about business, e-commerce or the economy without coming across something about "mobile." And if you take every report, statistic or survey as fact you might just be convinced that desktop...

Non-store Holiday Sales to Jump 15 Percent

’Tis the season for holiday retail sales predictions, and early reports indicate that e-commerce merchants have reason to be optimistic this year – but cautiously so. One forecast from accounting firm Deloitte LLP states...


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