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The term “holiday” is defined as a day of festivity or recreation when no work is done. For merchants, however, holidays tend to increase the workload and (hopefully) sales, because holidays typically give consumers more...
Social shopping was all the rage several years ago. The digital dream was that like-minded consumers (shoppers) would organize themselves, discover products and shop online together, engaging with each other in the context of the merchant’s...
To keep an e-commerce store running at peak-performance, merchants need to pay attention not only to analytics, but also to customer feedback. While analytics are a good starting point for figuring out which site elements need to be...
Data is continually emerging about the performance of online retailers in the final quarter of 2012. Monetate's latest release of its ECommerce Quarterly Report ( EQ4 2012 ) for example, reveals several important trends and includes...
For the final three months of 2012, comScore is reporting that sales increased 14 percent to $56.8 billion, marking the ninth straight quarter of double-digit growth. U.S. retail e-commerce sales grew 15 percent to $186 billion for...
Cart abandonment is among the most frustrating problems that e-commerce merchants face, and unfortunately, it happens way too often. In fact, 80 percent of online shoppers have placed an item in a shopping cart and left the site without...
The World Wide Web of 2013 provides online retailers with a variety of options for reaching customers – from social networks to digital advertisements. Yet one tool tends to outperform the rest – email. In fact, a recent...
A new study sheds some light on the reasons why consumers return their online or by-phone purchases and how their experiences with the return process influences their future purchasing habits with online merchants. The study, which...
Online retailers know how important product reviews are to digital shoppers, which is why Listrak has brought ratings and reviews to email. The company’s new Ratings and Reviews solution automatically incorporates a merchant’s...
In 2013, Web Retailers will focus on many things to achieve success - mobile design, search engine optimization, and the customer experience in general to name but a few. It's important to prioritize those digital efforts accordingly...
A new partnership is helping merchants reach more shoppers both on the traditional Web and on mobile devices. This is because SingleFeed and mShopper are offering a combined service that helps merchants deliver products to leading...
Comscore has released its analysis of online holiday spending in the U.S., and as every digital media maven in the virtual world predicted, it was a very merry season indeed. Online shoppers purchased a whopping $42.3 billion worth...
With no shortage of retailers on the Web today, merchants are finding it difficult to market their products in the natural listings of search engines, such as Bing and Google. And in the hopes of getting their products to stand out...
As merchants gather their bearings from 2012’s busiest shopping season, they must also get prepared for the new trends, technologies and channels that will undoubtedly impact their digital stores in 2013. In 2012, for example...
Interacting with fans through social media helps merchants foster relationships with their customers, and a new application from Wishpond makes this task easier than ever. This is because the social marketing solutions provider has...
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