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Bold Software released its annual research on the effectiveness of live chat technology today, collaborating with the e-tailing group on a blind survey of 1,000 regular Internet shoppers. The 2011 findings include several interesting...
Every business engages in some type of holiday preparation, regardless of the products they sell or the services they provide. Live chat technology firm Bold Software is no exception, and its annual Holiday Readiness Handbook provides...
If you’re an Internet retailer in today’s e-commerce landscape, then you better have a live chat solution available to consumers. Fortunately, these offerings are not in short supply and merchants are realizing their value...
9 Ad Lessons to Change Your Thinking
SEO 3.0: Image Use and the Very Visual Future...
As CPCs Rise, How Will Advertisers React...
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