Posts tagged facebook&pageindex=3 RSS

Become a Customer Service Pro on Facebook

As the world becomes more connected, more customers are turning to social networks for their customer service needs. Often, however, these customers are left with a disappointing experience. In fact, 33 percent of customers who contact...

Chat it Up with Facebook in the Enterprise

Facebook has introduced a new chat client for Facebook at Work , a version of the social platform that allows co-workers to share and collaborate in private. Work Chat is similar in many regards to Facebook's Messenger. Functionality...

Facebook Gives Back with New Tools for Nonprofits

Facebook has unveiled new tools to help nonprofits succeed on its social network. For starters, the social network unveiled a tool called “fundraisers” which provides nonprofits with a dedicated place to raise funds for...

Facebook Puts Notifications on Your Homescreen

Facebook is expanding its mobile app lineup with a new app called Notify. Notify aims to keep users up to date with the news that matters most to them by delivering timely notifications based on the user’s interests. After downloading...

The User Impact of Facebook’s Outages

Facebook’s outages in September had a significant impact on users according to recent data from APImetrics. The API Performance Report shows that the downtime experienced by Facebook in September dropped its reliability score...

The World’s Largest Social Network

Mark Zuckerberg shared some data that shows exactly why Facebook is often called the world’s largest social network. At the company’s quarterly earnings announcement, Zuckerberg revealed the Facebook community now has more...

Facebook Continues It Social Login Domination [Infographic]

A new Gigya study is once again shedding light on consumers' preferences when it comes to using their social media credentials to authenticate their identity across the Web. The Landscape of Customer Identity study for Q3 2015...

Facebook Gets Personal with Notifications

Facebook is getting personal with the notifications it delivers in its mobile app. According to the social network , feedback shows that people want to see important information in their notifications tab so they can access all this...

9 Facebook Changes to Know

Facebook has been busy rolling out updates this month, so Website Magazine put this information in one place to make it convenient for ’Net professionals to catch up with the social network’s latest news. From new ad formats...

Constant Contact Helps SMBs Advertise on Facebook

Constant Contact is launching a new advertising tool for Facebook and announcing that it is now part of the social network’s Marketing Partner Program. While the Marketing Partner Program includes a select group of marketing...

Facebook Unveils Reactions

Rumors about a Facebook dislike button have swirled around the ’Net for about a month now, but those rumors are finally being laid to rest. This is because Facebook’s Chief Product Officer Chris Cox has unveiled the social...

Advertiser Outcome Score for Facebook's Audience Network Ads

Facebook is introducing a new metric that should help advertisers improve ad placement and provide greater transparency about the performance of those placements in the process. The new Advertiser Outcome Score evaluates publisher...

Facebook Unveils New Mobile Profile Design

Facebook is adding life to mobile profiles, as the social network unveiled a variety of new features, including “profile videos.” With profile videos, users will be able to add a new dimension to their profile by including...

How Brands Can Be Sorry on Facebook

There has been a lot of chatter that Facebook is working on a “Dislike” button since Mark Zuckerberg’s Q&A session yesterday when he answered questions from people around the world. What consumers should know...

Facebook Improves Mobile Business Pages

Facebook is helping businesses show off their most important information with an updated Page design for mobile devices. The updated design features new sections, including a “shop” and “services” section. With...

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