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T-Mobile Customers Share Their Voice

Customer experience analytics solution ForeSee announced that T-Mobile USA now relies on its CX Suite to measure, share and take action on customer insights during the brand journey. With ForeSee, T-Mobile USA now has a multichannel...

Amazon Wins Customer Satisfaction Wars

When it comes to customer satisfaction, Amazon is king. ForeSee’s first Experience Index study is shedding light on customer experiences with the top 100 brands across seven industries. The data reveals that Amazon leads the...

Online Commerce from A to Z

Website Magazine editors hit the aisles at in our hometown of Chicago last week, and as most of our readers would expect, the buzzwords surrounding the annual summit were similar to what we’ve been hearing all year:...

Amazon Also the King of Mobile Commerce

Amazon is not only the king of traditional e-commerce, but mobile e-commerce as well. At the end of December, ForeSee’s eighth annual Holiday E-Retail Satisfaction Index unsurprisingly revealed that Amazon remained the top online...

Amazon Remains King of E-Commerce

Consumers once again crowned Amazon the king of e-commerce, according to a recent holiday survey from analytics firm ForeSee. In fact, ForeSee ’s eighth annual Holiday E-Retail Satisfaction Index, which is based on more than...

Segment Visitors to Gain Actionable Insights

The ability to incorporate ForeSee surveys into SiteCatalyst isn’t exactly a new feature, but Adobe Genesis just announced an upgrade that expands upon the integration, improving segmentation capabilities and adding some automatic...


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