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Forrester on IT Spending

According to the latest Enterprise IT Services Survey by Forrester Research, Inc. (Nasdaq: FORR), IT contractors and consultants will see the deepest decreases in spending, while systems integration and outsourcing services will have...

Know Thy Customer: E-mail Communication Preferences in Focus

You might know where your customers are located and what they are interested in, maybe even what other sites they vist frequently, but do you know what marketing channels those customers prefer? If not, you're apparently not alone...

E-Commerce Web Page Response Times

Akamai Technologies and Forrester announced the results of a survey on website performance and its correlation with an online shopper's behavior. What they found is that consumers are seemingly growing more impatient with slow...


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