Posts tagged ibm RSS

Ensighten Joins IBM to Deliver Connected Customer Experiences

Enterprise tag management and omnichannel data services provider Ensighten has joined IBM’s Universal Behavior Exchange (UBX) to help brands better drive connected customer experiences. Through the integration , Ensighten offers...

Gamification Everywhere with new Badgeville Application Connectors

Gamification solution Badgeville has introduced three new Application Connectors that will extend the platform's behavior motivation and reward platform to three well-known customer support, collaboration and e-learning solutions...

Digital Customer Service Gets Kicked Up a Notch

The lines between online and brick-and-mortar shopping are blurring even more thanks to new technology from Fluid and IBM. Fluid’s expert personal shopper (XPS) software , which is powered by IBM’s Watson, enables brands...

Lock Down Your Cloud Data with Proactive Tools

As businesses continue to turn to the cloud for cheaper data storage they must also consider the risks that come with storing their information online. In order to best protect their data, it’s crucial that businesses leverage...

IBM and Twitter Realize it Takes Two to Tango

Social media provides companies with a near endless supply of data. Companies that leverage the channel correctly can learn an immense amount of information about their customer base, like how end-users "feel" about their...

IBM Talks E-Commerce Fulfillment Trends

Retailers with both e-commerce sites and traditional brick-and-mortar stores have their work cut out for them. “Omnichannel” is no longer a buzzword. Today, rather, it’s an expectation. According to Forrester Research...

Master List of Digital Analytics Solutions

Analytics are quickly becoming a rising star for businesses today. With the shear amount of information businesses receive on a daily basis continuing to increase it is nearly impossible for humans to process it all in a productive...

The Rise of the Individual Enterprise

Eighty-four percent of chief information officers (CIOs) count mobile solutions as a critical investment to get closers to customers, and even more ( 94 percent ) rank mobile apps as crucial to their digital marketing plans. What's...

Apple and IBM Get Cozy, In a Digital Way

In 2013 the combined net income of Apple and IBM was worth of $50 billion. While both Apple and IBM compete in the technology sector their areas of expertise are about as far apart as they can be. Apple is more focused on business...

9 Top Lead-To-Revenue Management Platforms

Viewing " The Forrester Wave: Lead-To-Revenue Management Platform Vendors, Q1 2014 " report will cost you a cool $2,495, but Act-On has shed light on its position in the report. Forrester names Act-On as a leader among lead...

Top 6 Tech Trends for 2014

:: By Alexis Caffrey, @alexiscaffrey :: 2013 is ending and predictions are already flying about where the tech trends will point to in 2014. Here’s a list of which ones will likely make the top six (check back on Dec. 20 when...

IBM: Black Friday Sales Up 7%... So Far

It’s Friday afternoon on the busiest shopping day of the year, so we decided to check in to see how the retail industry is holding up so far. According to IBM data , Black Friday sales are up by more than 7 percent as of 12:00...

IBM, C-Suite Taps into the Cloud

To truly accelerate innovation around the customer experience and business objectives, the entire organization needs to be onboard, especially the C-Suite. IBM’s new array of cloud solutions, specifically designed for executive...

Digital Showcase: 17 Companies to Know

Opportunities abound for emerging and established enterprises looking to make or maintain their virtual mark. Industry trade shows like SES, eTail, Conversion Conference, IRCE and many others, offer unparalleled opportunities to educate...

3 Big Data Analytics Players

As an emerging industry, big data still has a lot of Web professionals scratching their heads. Most people tend to have some idea of what it is (large datasets that are too big for on-premises management tools or processing applications...

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