Posts tagged liveperson RSS

Not So Fast with Chatbots (Until You Read These Best Practices)

Decreasing time spent on customer service and increasing the time it takes for customers to resolve issues, are wins for enterprises but new data out of LivePerson indicates consumers only trust bots for certain tasks, some of which...

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The Master List of Conversion Tools for Merchants

Conversions are like puzzles, because in order to obtain a sale, merchants must first put all of the right "pieces" into place. These pieces include anything that directly affects the user-experience or a prospect’s...

More Than Chatting, LivePerson Comes to SAP's hybris

Commerce platform hybris, which was recently acquired by SAP, announced that customer service and engagement platform LivePerson (which provides businesses with a system to pro-actively connect in real time with customers via chat...

Petco Explores Customer Sentiment with LivePerson's LP Insights

Real-time engagement and analytics solutions are certainly all the rage these days among enterprise marketers, but who are these platforms really designed for and how do they work? With so many variations on engagement-focused software...

Lift Conversion Rates with Keyword Intelligence Tool

LivePerson , a provider of real-time chat services and other online customer engagement solutions, has launched a new product designed to increase conversions from paid search through intelligent, post-click marketing. Keyword Lift...

Full-Tilt: Ecommerce Ecosystems

Retail management software provider CORESense announced partnerships with several notable e-commerce software innovators in Power Reviews , SLI Systems and LivePerson . The COREPartner Ecosystem, announced in March of this year, is...


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