Posts tagged reputation management RSS

5 Everyday Reputation Management Tactics

From a young age, we are taught the importance of having a good reputation. A reputation is thought to define someone’s character and often leads people to form opinions about someone or something that they are unfamiliar with...

10 Reputation-Monitoring Tools for Merchants

As the ’Net continues to become more and more social, there is a vast amount of digital destinations where customers can leave feedback about their positive and negative brand experiences. Keeping track of this feedback, however...

Where Web Customers Complain

There are two kinds of online reputation management (ORM) – proactive and reactive. Proactive ORM is built in to the fabric of the enterprise; for example, by providing great products and exceptional customer service your customers...

Reputation Monitoring - Five Minutes a Day

You work hard at establishing credibility for your business online. It only makes sense, therefore, to protect it. The good news is that it doesn't take hours every day to monitor your online reputation. In fact, you can do it...

Angie's List Jumps on the Groupon Bandwagon

Angie's List, the paid service that promises non-biased business reviews for consumers, has seen the light in Groupon's tunnel and decided to serve up an offering of their own. Dubbed The Big Deal, this service does not require...

Rethinking Reputation Management

The impact of social media on today’s Web is unmatched; dare I say, even by search. When it comes to “going social” with our websites and business there are as many benefits as there are drawbacks, however. Along...

Is BP Reverse-Engineering Online Reputation Management?

Fewer stories will be remembered in 2010 as much as the BP oil disaster in the Gulf of Mexico. Its effects will be felt for decades, to be sure. What has yet to be seen is how BP will fare in the court of public opinion moving forward...

Domino's Pizza: Reverse Engineering Reputation Management

Reputation management is a term often thrown around the Web as a way to respond to criticism (warranted or not) before it gets out of hand and a brand is damaged. But Domino's Pizza is proving that reputation management can go...

Reputation Management and Monitoring for Everyone

Social media has turned traditional word-of-mouth on its head. Your customers can broadcast their thoughts of your company, products and their experience with you faster and easier than ever before – and reach a much larger group...

Reading Up on Online Reputation Management

Managing online reputation is vital to any business, so you may be interested in reading more in-depth on the topic. Below are four books on online reputation and how businesses can leverage the Web to create positive buzz and ultimately...

Find Who Links To You - WhoLinksToMe.com

Finding sites that appreciate (or dislike) your content enough to link to it is not as easy as you think; in fact, it's so important that some SEO's might want to consider adding the practice for clients. Some already have...

Roll-Your-Own Reputation Monitoring System in 30 Minutes

This one's for the reputation conscious and those that relentlessly track specific keyword mentions in the blogosphere, forum-sphere or traditional media. What you'll see in the following paragraphs isn't nearly as comprehensive...

Trackur: WM Site-Of-The-Day

Online reputation management software Trackur launched today. The service will allow users to monitor social media, webblogs and news sites for predefined keywords or phrases ( company name, product name, brand name, etc .). The service...

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