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The very foundation of customer experience management is all about trying to figure out what it is customers actually care about, why they commit to the actions they do, what triggers their behaviors and, of course, how to turn all...
Worldwide, there are approximately 2.5 quintillion bytes of data created every single day, all of which spans a huge range of different languages. Obviously, this language barrier (or language barriers, really) regularly creates big...
:: By Keith Laska, CEO of SDL Language Technologies Division :: Tom Cruise recently made history by becoming the first Hollywood celebrity to join the Russian social network Vkontakte. By creating a page on the site promoting his new...
Monitoring customer conversations from multiple sources is a challenge for businesses of any size. But with SDL Social Intelligence's August 2012 update to SM2, a business intelligence product, small and mid-sized businesses (SMBs...
If any industry vertical stands to gain from the current content marketing and content development craze, it is the providers of content management software and solutions. Content marketing has dramatically changed the digital marketing...
SDL, a leading provider of Web content management, e-commerce, structured content and language technologies, has announced the release of SDL LiveContent 2011, a software application that transforms the online experience for anyone...
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