Posts tagged sitecore RSS

Increase Revenue By Investing in the Customer Experience

If you're going to make an investment in your enterprise let it be in customer experience. A new study out from Avanade found that for every dollar invested in improving the customer experience, businesses generated three dollars...

Brands Fall Short on Consumer Expectations for Mobile Experiences

Thirty-three percent of consumers never purchase from a brand again after an unsatisfactory experience on mobile, according to a new consumer study from experience management software solution Sitecore . When mobile expectations are...

Customer Experience Across Age Groups

Who treats consumers best – the online world or the offline one? A new survey by Sitecore , conducted in conjunction with King Brown Partners , found that the answer is highly dependent on who you ask – more specifically...

So Many Devices, So Little Time

In the United States, a business must test on 134 devices to cover 80 percent of devices in use. Even when this is done, these companies cannot guaranty customers are getting the best experience to match their individual devices. Today's...

Sitecore Takes on Goliaths of CMS World

Content management systems (CMSs) have come a long way since the early 2000s, when they were primarily used for publishing content. Today, enterprises need – and therefore demand – that their CMSs do more, whether that’s...

Closing the In-Store, Online Gap with Sitecore

Bridging the gap between in-store and digital experiences is the goal of many experience-driven retailers. This is because, as retailers often hear, customers don’t think in channels. They expect a similar experience wherever...

5 Predictions for Customer Experience Management in 2015

By Nate Barad, Sitecore In 2014, we heard a lot about this thing called customer experience. The challenge is that most organizations aren’t doing much to change the way they operate in the face of this coming trend. In 2015...

Feedback & Insights Into Coveo for Sitecore

Coveo , a provider of search and website search technologies, recently announced general availability and first customer use cases of Coveo for Sitecore - Free Edition , their advanced search solution for Sitecore websites. The new...

Summer's Hottest Movers & Shakers

Summer may not officially end until Sept. 23, but for techies around the country, it's officially fall - time to put all that summer funding to good use, those new hires to work and those platform upgrades and acquisitions to the...

Free Version of Coveo (Search) Comes to Sitecore

The role of search is to establish the shortest distance between what the customer likes and the content that they want that is relevant to them, according to Coveo CEO Louis Tetu. The ability to control relevance within on-site search...

XCentium Connects Gigya to Sitecore

Collecting actionable insights is at the core of many enterprise priorities. At the Sitecore Symposium in Las Vegas on Tuesday, XCentium announced that it has launched the Gigya-Sitecore Connector . With the Gigya-Sitecore Connector...

Sitecore Search Gets Personal

Marketers are increasingly being asked to do more and oftentimes with multiple technology solutions that can be complex and difficult to manage. Short of becoming information technology professionals themselves, some solutions on the...

Plug-in Brings Web and Print Design Worlds Closer

Sitecore has launched a new design technology it hopes will break down the barriers between the Web and print media worlds. Adaptive Print Studio was created to enable marketers and Web designers to leverage Sitecore’s platform...

Content Migration with Sitecore and Kapow

If you've ever transitioned to a new a content management system you know how difficult it can be. For those with thousands of pages and a variety of content assets however it can feel nearly impossible; so much work is involved...

Sitecore to Release Customer Engagement Platform

Web content management firm Sitecore has announced the upcoming release of a new product group called the Customer Engagement Platform. The platform enables organizations to manage the full customer experience and is designed to create...

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