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The holiday season is quickly approaching, which means that e-commerce merchants need to be prepared for an influx of consumers that will inevitably be shopping at their brick-and-mortar stores and on their online retail destinations...
In what may just be the first technology-based implementation of WM ’s Knowledge Base Optimization principle, live chat software provider Velaro has announced an integration with online community platform Get Satisfaction . Through...
Mark your calendars - live help service provider Velaro is hosting a free webinar, " Take Back Your Customers this Holiday Season " on September 23. As consumers shift their spending online, it's increasingly important...
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