Posts tagged video chat RSS

Snapchat Gets Chatty

Popular ephemeral messaging application Snapchat is adding some text to its predominately visual platform, as the company has unveiled a new “Chat” feature. With Chat , users have the ability to have conversations with...

Recreating Face-to-Face Interactions Online

Customers want to access customer service support in multiple ways (even online), and e-commerce merchants set up for success are those that consider all the different ways consumers will want to interact with their businesses. The...

ShopSquad Offers a Different View of Social Commerce

A new social commerce platform is attempting to join consumers in need of product advice via live video chat. The free service, called ShopSquad, gives shoppers access to a community of advisors ready to answer their questions. Released...

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