Posts tagged wm-ecommerce&pageindex=9 RSS

The Power of Personalized Emails

If your online retail enterprise isn't doubling down on email this holiday season, you are going to miss out. New research from Salesforce, published in its "Predictive Intelligence Benchmark Report," reveals that 60...

Is Your E-Commerce Site Ready for Post-Holiday Returns?

With consumers turning to e-commerce websites more than ever , it’s important that merchants are prepared for the rush of returns after the holiday season is over. TrueShip , a provider of e-commerce shipping software, has announced...

The Impact of Late and Inaccurate Deliveries on Customer Loyalty

Late and inaccurate retail deliveries have a significant impact on consumer loyalty according to a new study from Voxware . The study, which surveyed 500 consumers on their expectations for delivery of items they purchase online or...

E-Commerce & the Modern Purchasing Process

As the world transitions from bricks to clicks, the role of customer service in the purchasing process is coming under closer scrutiny. New research from hybris reveals that while more than one-third of customers (37 percent) believe...

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New Miva Merchant App Store Open for Business

Miva has unveiled a new app store for users of its Miva Merchants e-commerce platform. The store, available at Apps.Miva.com , replaces the company’s previous Miva Central offering. The new store not only includes add-ons and...

Visa Checkout Offers a Simpler Way for Consumers to Pay at 3DCart Merchants

As e-commerce businesses continuously strive to improve their customer’s experience they must look at all facets of their website, including the checkout process. 3dCart , an e-commerce solutions provider for small businesses...

Cyber Monday is a Win for Large Retailers

Cyber Monday was a win for large retailers, as new Adobe data shows that the top 25 retailers saw online sales increase by 25 percent. Adobe’s 2014 Digital Index Online Shopping data for Cyber Monday reveals that total online...

Increase Your E-Commerce Sales Through Social Media

As consumers continue to flock to their favorite social media sites, e-commerce retailers are presented with a great opportunity to engage with their consumers on a personal level. Zantler , an e-commerce company, has recently announced...

Shipping Made Easy with X-Cart

X-Cart is teaming up with ShippingEasy to provide a scalable shipping solution to its retailers. Through the partnership, X-Cart merchants will be able to leverage the ShippingEasy platform, which offers a simple user interface and...

5 Predictions for Customer Experience Management in 2015

By Nate Barad, Sitecore In 2014, we heard a lot about this thing called customer experience. The challenge is that most organizations aren’t doing much to change the way they operate in the face of this coming trend. In 2015...

A Very Mobile Thanksgiving Day

Mobile devices are driving holiday sales, as new IBM data reveals that online traffic from mobile devices outpaced PCs on Thanksgiving Day for the first time. According to the IBM Digital Analytics Benchmark Hub , overall Thanksgiving...

A Dramatic Start for E-Commerce Sales this Holiday

The holiday season is in full swing and few things better represent this than the surge in spending e-commerce sites saw during the Thanksgiving weekend. comScore has released their findings on consumer e-commerce spending for Thanksgiving...

Pass the E-Commerce Please - Thanksgiving Revenue Increases

Thanksgiving has quite a bit of ground to make up if it wants to compete with the likes of Black Friday or Cyber Monday, but that’s not to say it didn’t have an impressive retail showing. In fact, the Custora E-Commerce...

Fastest Mobile Sites this Black Friday

Forget Thanksgiving – or even Black Friday – holiday shopping started very early on Wednesday evening, according to Dynatrace , which is closely watching online retail site performance across the United States. Shopping...

Amazon Webstore Merchants Can Now Verify Gated Discounts

While not necessarily expected, exclusive discounts for students, teachers and military sure are welcomed and, for retailers, could mean the difference between sale or no sale. Traditionally, however, retailers have been unable to...

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