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Consumers once again crowned Amazon the king of e-commerce, according to a recent holiday survey from analytics firm ForeSee. In fact, ForeSee ’s eighth annual Holiday E-Retail Satisfaction Index, which is based on more than...
Internet retailers will start 2013 with one of the best years in recorded digital history immediately behind them. 2012 brought many new and exciting developments to the e-commerce industry yet many Web merchants are still struggling...
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By Michael Ni, CMO/SVP, Marketing and Products for Avangate Growing businesses often struggle when expanding internationally, finding themselves entering into new markets without a clear strategy to plot out their infrastructure and...
Apparently, I’m not the only one who finds return shipping fees kind of annoying, because according to a new survey by ShopRunner , 81 percent of online shoppers are “not likely” to make repeat purchases from retailer...
By: Mark Layton, Chief Executive Officer, PFSweb The holiday shopping season is no longer relegated to in-store shopping on Black Friday; rather, it has snowballed into an entire weekend where consumers demand both mega-deals and convenience...
It's safe to say, the 2012 holiday season has proved to be profitable so far, as c onsumers spent $33.8 billion online as of Dec. 16, which is a 13 percent increase compared to the same time last year according to comScore . Moreover...
Web-based retailers in operation today must find new and unique ways to make products stand out to potential customers as those prospective buyers sift through ever-greater amounts of information. And it may be as simple as tweaking...
Amazon and Facebook have joined forces to offer a new feature in Friends & Family Gifting. Amazon has offered the ability for users to create and share item wish lists for quite some time, but if the wish list creators’ information...
Research released last week from Oracle reveals just how essential customer experience is for driving revenue growth and differentiating a brand in a globalized economy. The report revealed that 81% of consumers are willing to pay...
Customers are increasingly demanding more from the brands they do business with. As such, enterprises need to require more from the CRMs they use to obtain and retain their customer base. Today's CRMs need to not only offer best...
Google’s rollout of its Product Listing Ads model for Google shopping is going swimmingly – so much so in fact that it's swimming right across the pond, announcing last month that the program would be going international...
More than 3,000 e-commerce sites worldwide, including Walmart, Best Buy, Sears, Staples, Amazon, Office Max, Costco and Target in the USA, use Webcollage to provide rich product information for their retail websites (and mobile visitors...
Merchants tend to put the majority of their social resources into sites like Facebook or Twitter, but it might be time to shift some of that social focus to Google+. This is because having a profile on Google’s emerging social...
What was once viewed as intrusive, if not creepy, today is a convenience and a consumer demand. This is, of course, is personalized online customer experiences. And Monetate , a technology solution that leverages real-time and historical...
The Brand Revamp Process
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