Posts tagged wm-software RSS

Five Ways to Make 2017 the Year of the Customer

:: By Patrick Salyer, Gigya :: Just when you thought articles predicting technology trends in 2017 were on the wane, we’ve got one more for you. This article is one we hope you can actually use to plan your customer strategy...

Threaded Replies Arrive at SLACK

Collaboration and productivity platform Slack has introduced threaded replies, one of the most often requested features of the solution. What's unique about the roll out of this feature is how Slack is actually handling the replies...

LinkedIn Engagement Insights for Data-Driven Marketers

DataSift has announced a partnership with LinkedIn that will provide marketers with insights into the activities and interests of the professional network's nearly 470 million users. LinkedIn Engagement Insights, powered by DataSift's...

Microsoft StaffHub in Focus

Microsoft has unveiled a new application within its Office 365 suite designed for shift workers and management. The new StaffHub program, introduced in preview last fall, is aimed at those who don't work at desks and tend to have...

My Favorite CMS Is... [Essential Tech Part 2]

Website Magazine recently asked 'Net professionals what technology their Web-based business cannot operate without. From analytics to virtual assistants, the answers were as diverse as they were interesting. This week, we're...

B2B Commerce with OroCommerce

There's a new vendor in the B2B commerce space and their founders have honed their digital abilities at their previous company Magento. Yoav Kutner and Roy Rubin, who co-founded Magento, are back with the initial launch of the...

The Demand for Convenient and Contextual Interactions via Text

People are always on their mobile devices, so it makes sense they'd want to interact with brands in a way that is convenient and contextual, like texting for more towels when staying at a hotel. One way for companies to keep up...

Benefits of Adding Explainer Videos to Your Website

:: By Pete Peranzo, Imaginovation :: Engagement. It’s what gets people to connect with your company through your website. Getting engagement from your audience is the biggest challenge we face online. How do you hook someone...

Wix Gets Omnichannel with Square

Web design solution Wix announced this week that it has partnered with Square, enabling enterprises and merchants using the offering to process credit card payments online and in-person through a mobile device based POS (point-of-sale...

Not So Fast with Chatbots (Until You Read These Best Practices)

Decreasing time spent on customer service and increasing the time it takes for customers to resolve issues, are wins for enterprises but new data out of LivePerson indicates consumers only trust bots for certain tasks, some of which...

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CRM's Role in Omnichannel for the Digital Business

:: By Shampa Bagchi, ConvergeHub :: These days, customers expect a world-class customer experience. Customers want to engage directly with brands and they want their voices heard now more than ever. With so many digital businesses...

Free-Flowing Content as a Microservice

Decoupled, liquid…and headless? DNN ’s launch of Evoq 9 required a moment to understand what exactly those identifiers mean for content management, but the company’s vision becomes clear when their release is understood...

Opportunity Management for Salesforce

Sales software Membrain released a new opportunity management plugin for Salesforce users. The plugin provides sales process execution and sales enablement capabilities on the popular CRM interface, assisting in optimizing and reinforcing...

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Dashboards & Workflows: Open Source Business Software xTuple One to Watch

The CRM and ERP industry is dominated by a handful of very powerful offerings, but they are far from the only option when one of these software solutions is needed. Business software leader xTuple , for example, has released new version...

Managing Freelancers; Everybody in the Pool!

Enterprises are operating in a freelancer-friendly environment and new and better tools are constantly emerging that make collaboration between the two ever more efficient and effective. Vitamin T, for example, recently announced a...

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