Posts tagged wm-software&pageindex=2 RSS

Prospecting with KickFire; CRM in the Browser

Many CRM solutions, including Act-On and Nimble , have recently introduced features/solutions to enable sales teams to capture prospect data as they browse the Web; and more are on the way. B2B sales automation solution VisiStat ,...

TapClicks Poised for a Paradigm Shift

TapClicks, which provides a reporting and analytics platform that consolidates marketing campaign and performance results into a single "unified" dashboard, has announced several new integrations for its users (typically...

Analyze MongoDB Data with BI Tools

Popular document database MongoDB announced a new connector, which will allow for application data to be analyzed with business intelligence tools and visual analytics solutions. Designed to work with SQL-compliant data analysis tools...

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Adobe Simplifies Technical Comms

Adobe has released a new version of its single-source authoring and multi-device publishing toolkit for technical writers, help and policy authors and instructional designers. The 2015 release of the Adobe Technical Communication Suite...

Image Testing in Google Shopping Campaigns

Google's search share is at an all-time high and e-commerce merchants are accelerating their investment in the platform as the inevitable release of the mysterious Buy button is expected in the coming months. ChannelAdvisor, an...

The Best Platforms for Obtaining Customer Feedback

Customers are the lifeblood of every company, which means that business owners need to take customer feedback very seriously - regardless of industry. Fortunately, there are many digital ways to collect customer feedback. Not only...

Not Your Grandpa's Live Chat - 5 Systems Worth Exploring

The evolution of live chat has helped businesses close the customer service gap between traditional brick-and-mortar businesses and online stores. In fact, brands can leverage live chat nowadays to proactively engage customers across...

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Simplifying the Challenges of Big Data

As companies look for new ways and techniques to improve their productivity many are turning to various software platforms. Basho Technologies , creator and developer of Riak, a distributed NoSQL database software, has announced the...

Solving the "Oh, We've Met Before" Problem on the Web

Imagine seeing an acquaintance at a store who you embrace and make small chit chat with, and then imagine seeing that same friend at a dinner party (even later that night) who then acts like he or she has never seen you before. It...

Back-and-Forth Live Chat in Focus

Customers who choose live chat for customer service are satisfied a higher percentage of the time than those who call, email, or use social media channels, according to findings of the quarterly Zendesk Benchmark report. “Customers...

Experience Analytics of the Subscription Economy

It seems the transition to the subscription-based economy has arrived, and brands (and their developers) are scrambling to learn as much as they can about their users/audience to capitalize on the experience and, of course, monetize...

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Solving the Cross-Channel Attribution Problem

Cross-device technology company Drawbridge is partnering up with marketing software provider Kenshoo to help marketers more effectively tie desktop clicks and conversions to mobile activity without relying on consumer login data. The...

A Hybrid Approach to Website Translation: Tech & Humans

By Judd Marcello, Smartling Most technology innovations today are designed to replace the human element to ratchet up efficiency. But cloud-based translation management technology – which has disrupted translation and localization...

WooCommerce Goes Automattic

Many are considering it this most important acquisition of the year - Automattic, the parent company behind WordPress, has announced the acquisition of WooCommerce, an e-commerce platform for the WordPress environment. Just to give...

Simplifying Out-of-Office Communication

As companies continue to expand and open offices in new cities it’s important they have an easy and reliable way to communicate with each satellite office. Onstream Media Corporation , an online service provider of corporate...

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