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How companies need to re-think their customer review strategy : By Scott Esmond and Tony Felice : In a matter of weeks, Facebook became much more than a place where old high school friends keep in touch or talk about things that they...
In response to increasing criticism from small businesses dissatisfied with Yelp’s review practices — including a class action lawsuit and widespread “conspiracy theories” — the community ratings and review...
Just a quick note: Yelp announced a new feature which makes social media more relevant to your offline (local) business than ever before. The new feature lets users share Yelp reviews with Facebook and Twitter. It's easy to imagine...
Reviews are an important component for all businesses on the Web. While Yelp has the local business review niche all but wrapped up, there are other companies out there that are innovating in the space and aiming to make a significant...
Yelp just announced a new feature that allows business owners to comment publicly on reviews posted by users. The portal (a social review site) has been under fire for several months for a variety of issues, including the trading of...
If you're a local business owner looking to capitalize on the boom in social media marketing, look no further than MapQuest. Yes, Mapquest. The once-leading map site, since displaced by Google Maps, has recently added a local Twitter...
5 Simple Steps to Set Product Targets for...
Yahoo! Acquires Tumblr in Billion Dollar...
4 SoLoMo Loyalty Program Leaders
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