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The very foundation of customer experience management is all about trying to figure out what it is customers actually care about, why they commit to the actions they do, what triggers their behaviors and, of course, how to turn all...
:: By Skylar Barret, PLAVEB :: Human beings are inherently averse to filling forms. Even if you are filling a form that is going to get you an admission in the best college or get you a job in a company of your dreams, you still won't...
Yelp has revamped its Nearby feature in order to bring more personalized results to mobile users and drive more foot traffic to local businesses. The updated feature now offers suggestions to users of Yelp’s iOS app based not...
Summer has arrived, but it's not a time to relax. In fact, it should be quite the contrary when it comes to your digital efforts. Now is the perfect time to start all the projects that you didn’t have the opportunity to begin...
With iTunes app store turning five next month and billions of downloads strong, there remains tremendous opportunity to earn as an app developer. Developers on Tapjoy’s network, for example, earned more than $200 million through...
A new link optimizing tool from VigLink aims to help publishers maximize their profits from product links. The link optimization technology is an optional feature of VigLink Convert , and can be used to modify organic product links...
By Steven R. Power, Bicommerce The Senate’s decision on May 6 to back an Internet sales tax will have a profoundly chilling effect on small business owners across the nation. Under the Marketplace Fairness Act (MFA), states could...
New account registrations represent the highest rate of online attacks according to new data just by ThreatMetrix, a provider of cybercrime prevention solutions. Attacks on new account registrations, using both spoofed and synthetic...
Twitter is making its Analytics products free to the general social media public. The information it’s making available however is failing to impress much of anyone (at least me), as most of the data is likely already included...
Designers don’t just create résumés, they create portfolios that showcase their best works of art. More often than not, those portfolios are featured on the Web so that they can be easily accessed and shared at...
Data suggests that more than half of commercial emails will be opened on a mobile phone or tablet by the end of this year. Most marketers, however, don't have access to campaign activity about their users' devices - enter Knotice...
A new report out from Social Media Examiner indicates that despite high levels of usage, Facebook advertisers might be starting to sour on the network (despite reports that ad exchanges are doing quite well) as a means to drive awareness...
Branded, personalized content seems to be the name of the game in this user-centric world we’re all living (and working) in and service providers that help brands deliver this content – wherever a user may be accessing...
Commerce platform hybris, which was recently acquired by SAP, announced that customer service and engagement platform LivePerson (which provides businesses with a system to pro-actively connect in real time with customers via chat...
Social gifting company eGifter has expanded its platform to allow retailers to add social and group gifting to the product catalog on their websites. The eGifter platform enables site visitors to create a group gift around any product...
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