With the growing popularity of micro-blogging services and social networks,
you might just think that email newsletter marketing has gone the way of buggy
whips, but you would be wrong - dead wrong. Web professionals and consumers
still live and die in the inbox and as a website owner, you need to know what
you'll need to get in and stay in front of your email newsletter subscribers.
Email Newsletter Frequency: How often should you send? Ask yourself two
questions; how often can I send and how often do my readers need or want my
information? Whether you decide on a daily, bi-weekly, weekly or monthly
schedule you will need to find the time to produce the information. Ensuring you
will have enough time to brainstorm topics, research and write the content (in
addition to your other duties) is essential to making sure you can get it sent
when you say you will. The frequency of the schedule also plays a role in the
type of content you develop. Should you publish once a month, your readers might
be willing to spend more time with your email newsletter so more in-depth
content might work best. If you publish on a less frequent basis, readers might
only be interested in receiving content that is brief and be read and can be
acted upon quickly. In short, your frequency should dictate what type of content
you are producing.
Email Newsletter Content: I know you don't want to read "Content is
king" one more time, but "Content is king." The content you produce is what will
drive users back to your site - the benefit of which needs not be explained. So
what kind of content works best? Only you know for sure. If you don't know, look
at your own site search reports, review site wide analytics or visit services
like Twitscoop.com, where you will be
able to see exactly what people are talking about right now and what your
readers might be interested in as well. While topics which are considered "hot"
will definitely be of interest to your audience, you might also want to
establish certain sections of your newsletter which cater to those that
appreciate consistency. For example, what was the most frequently asked question
about your service this week. How about profiling one member of your readership
or something that your reading each time you send your newsletter. Not only does
this help to build rapport with your audience, it's also a way to increase the
number of clicks you receive.
Email Newsletter Timing: Transactional and account notices aside,
email newsletter marketing is all about timing - timing for the best day to send
and the best time of day to do it. Each newsletter and each audience (just like
each company) is different so understanding the geographic and demographic
makeup of your list is the fastest way to properly leverage your choice of time.
Testing is the only way to find out for sure what time of day and day of week
works best and to do that you'll need to play with the frequency a bit - just
use the first few weeks or months to establish a baseline and you'll be way
ahead of the game. Most ESP (email service providers) provide geographic
targeting to help you identify what areas your subscribers are located. Using
this information by segmenting the lists accordingly to the time you determine
has the highest percentage of open rate will definitely improve the opportunity
for success.